At a Glance
- Tasks: Manage the lifecycle of refractory components in cremators and ensure timely project delivery.
- Company: Join a global leader in environmentally responsible cremation solutions.
- Benefits: Enjoy competitive salary, generous leave, and health support.
- Other info: Flexible working options and a commitment to sustainability.
- Why this job: Make a real impact in a stable, innovative engineering business.
- Qualifications: Experience in project coordination and strong communication skills required.
The predicted salary is between 35000 - 40000 £ per year.
About Facultatieve Technologies
Facultatieve Technologies is a global leader in cremation and incineration systems, delivering environmentally responsible and technically advanced solutions to customers worldwide. Guided by our mission - Leading with Integrity, Innovating with Purpose, Prioritising Sustainability - we design, manufacture and service high-performance systems trusted in over 20 countries. With more than 140 years of engineering heritage and a strong commitment to safety, quality and continuous improvement, we are proud to set the standard in our industry.
About the role
We are seeking a Refractory Projects Co-Ordinator to join our team at Moor Road, Leeds. The role centres on managing the full lifecycle of refractory components within a cremator, covering both planned and reactive works. You will be responsible for being the primary point of contact for clients and internal teams, ensuring accurate quotation and delivery of refractory work on time and to budget. This opportunity would suit a commercially aware, customer facing individual with an ability to be flexible, communicate and be an effective problem solver looking to join a stable, international engineering business with long-term growth plans.
What You’ll Be Doing
- Customer Interaction
- Be the main contact for clients and intercompany departments regarding refractory enquiries and issues.
- Carry out customer site visits for scoping new work and customer relationship development.
- Conduct on-site or remote technical assessments of cremator refractory conditions to determine repair or reline requirements.
- Perform periodic on-site inspections of contractor work.
- Build and maintain strong customer relationships to drive satisfaction, retention, and repeat business.
- Order Management
- Process and own customer sales orders from purchase order through to invoicing.
- Prepare an accurate bill of materials to be issued for despatch.
- Ensure all required documentation (Procedures, RAMS, etc.) are submitted before work begins.
- Co-ordinate contractors, logistics, waste management and schedules.
- Work with service coordinators/team to optimise site disruption/downtime.
- Serve as the primary contact throughout project delivery, ensuring work is completed on schedule and meets customer and company expectations.
- Compliance, Health and safety
- Ensure all activities comply with relevant health, safety, and environmental (HSE) regulations.
- Maintain adherence to company standards and industry-specific safety requirements.
- Promote safe working practices across all projects and contractor activities.
What We’re Looking For
- Essential:
- Experience in operations, project coordination, or service-based roles.
- Proficiency in CRM/ERP systems (Oracle NetSuite preferable).
- Experience in working within an ISO 9001 accredited organisation.
- Strong computer skills, including Microsoft Office Suite (Excel, Word, Outlook).
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively in a fast-paced environment.
- High attention to detail and commitment to quality.
- Desirable
- Experience with refractory materials or cremator systems.
- Health & Safety certification (e.g., IOSH).
- Familiarity with engineering and manufacturing processes.
- Ability to interpret engineer drawings.
Working Pattern & Travel
Full time, 37.5 hours per week (Monday to Friday) with one day per week working from home. Salary: £35,000-£40,000 per annum.
What We Offer
- 24 days’ annual leave, increasing with length of service, plus bank holidays
- Festive December shutdown
- An additional paid day off for your birthday
- Competitive pension scheme with company contributions matched up to 5%
- Company sick pay
- Life assurance at 6x your annual salary
- Health Shield wellbeing support and health care cash plan.
- Employee Assistance Programme (EAP) offering confidential advice and support
- Bi-annual access to an independent pensions advisor
- Electric vehicle salary sacrifice scheme
- Cycle to Work scheme
- Free on-site parking
- Dress Down Fridays
- The opportunity to work for a business with a strong commitment to sustainability and environmentally responsible practices
Inclusion & Diversity
Facultatieve Technologies is committed to building a diverse and inclusive workplace where everyone feels respected, supported and able to thrive. We welcome applications from people of all backgrounds and believe that diverse perspectives strengthen our teams and support our continued success.
Refractory Projects Co-Ordinator in Bradford employer: Facultatieve Technologies
Facultatieve Technologies is an exceptional employer, offering a dynamic work environment in Leeds where innovation meets sustainability. With a strong commitment to employee growth, we provide comprehensive benefits including generous annual leave, health support, and a competitive pension scheme, all while fostering a culture of inclusivity and respect. Join us to be part of a stable, international engineering business that prioritises integrity and environmental responsibility, ensuring your contributions make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Refractory Projects Co-Ordinator in Bradford
✨Tip Number 1
Get to know the company inside out! Research Facultatieve Technologies, their mission, and their projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Refractory Projects Co-Ordinator role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to project coordination and customer interaction. Think of examples from your past experiences that highlight your problem-solving skills and attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Facultatieve Technologies.
We think you need these skills to ace Refractory Projects Co-Ordinator in Bradford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operations and project coordination. We want to see how your skills align with the role of Refractory Projects Co-Ordinator, so don’t hold back on showcasing relevant achievements!
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, it’s crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application, and maybe even share an example of how you’ve successfully managed client relationships in the past.
Highlight Your Technical Know-How:If you have experience with CRM/ERP systems or knowledge of refractory materials, make sure to mention it! We’re looking for someone who can hit the ground running, so any relevant technical skills will definitely give you an edge.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Facultatieve Technologies
✨Know Your Stuff
Make sure you understand the basics of refractory materials and cremator systems. Brush up on your knowledge about the company’s mission and values, especially their commitment to sustainability and safety. This will show that you’re genuinely interested in the role and align with their goals.
✨Showcase Your Communication Skills
As a Refractory Projects Co-Ordinator, you'll be the main point of contact for clients. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully managed client relationships or resolved issues in the past to demonstrate your interpersonal skills.
✨Be Ready to Problem Solve
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot or manage unexpected challenges in previous roles. Highlight your flexibility and ability to think on your feet, as these are key traits for this position.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, specific projects you might work on, or how they measure success in this role. It shows you're engaged and eager to learn more about the company and your potential contributions.
