Senior Enterprise Resilience Manager

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

Location: NYC, Norwalk CT, or London UK

Working Environment: Hybrid (3-day in-office and 2-day remote schedule)

The Senior Enterprise Resilience Manager will play a key role in developing and managing a comprehensive business resilience program that encompasses and integrates Business Continuity (BC), IT Disaster Recovery (ITDR), and Crisis Management (CM) activities across FactSet. You, as an individual contributor, will join the Risk and Compliance team and also provide support to enterprise risk management activities, including risk and mitigation assessments, and reporting delivered to the Executive Leadership Team and Board of Directors.

Responsibilities

• Design, implement, and continually improve resilience programs that prepare FactSet to respond to business disruptions.
• Lead and coordinate a global, cross-departmental committee dedicated to business resilience activities and initiatives.
• Organize and execute business impact analyses and risk assessments, identifying critical processes, key risks, and threats and evaluating preparedness.
• Work closely with BC, ITDR, and CM teams to drive strong alignment and robust and integrated response plans.
• Facilitate BC, ITDR, and CM teams in planning and executing testing and tabletop exercises. Analyze results to identify gaps and drive improvements for greater resilience.
• Organize and deliver training, communication, and other initiatives to strengthen organizational awareness, readiness, and business resilience.
• Create and update dashboards, reports, and metrics that help senior leaders monitor firm resilience and mitigation progress.
• Maintain and regularly update the enterprise risk register, tracking mitigation actions and monitoring emerging threats.
• Champion enterprise risk management projects such as risk dashboard reporting and help integrate new risk management tools or platforms.

Qualifications

• Bachelor’s degree in business administration, Risk Management, IT, or related discipline.
• 8+ years of experience in business continuity management and/or operational resilience.
• Demonstrated success designing, implementing, and maintaining business continuity or operational resilience programs, preferably in a global environment.
• Direct experience running risk assessments, business impact analyses, crisis/incident response activities, and testing of continuity or recovery plans through tabletop or similar exercises.
• Strong project management and organizational abilities, including data analytics and managing concurrent initiatives.
• Knowledge of relevant regulatory requirements and trends impacting operational resilience (e.g., EU DORA).
• Skilled in preparing clear risk documentation, reports, dashboards, and leadership presentations.
• Track record of leading awareness and training activities to foster organizational resilience.
• Effective collaborator with strong communication skills, able to work independently with sound judgment, and a genuine passion for risk management.
• Ability to work a hybrid schedule (3-day in-office and 2-day remote) from an office in NYC, Norwalk CT, or London UK.

For U.S. candidates, must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

The budgeted amount range for this position in NYC and the State of Connecticut is $145,000 - $175,000 USD. Please note: the salary range may differ in other locations or countries.

What’s In It For You

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
• Career progression planning with dedicated time each month for learning and development.
• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.