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- Tasks: Build client relationships and provide tailored solutions using FactSet products.
- Company: Join a leading financial data firm with a collaborative culture.
- Benefits: Comprehensive training, career progression, and a vibrant social community.
- Why this job: Make a real impact in finance while developing your skills in a dynamic environment.
- Qualifications: Interest in Finance/FinTech and strong communication skills required.
- Other info: Diverse workplace with a focus on inclusion and professional development.
The predicted salary is between 28800 - 43200 £ per year.
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations.
Your Impact
Client Solutions Associates are core to FactSet's value proposition and important to promoting product usage and adoption and reducing client cancellations. You will build deep client relationships by developing client‐focused processes and solutions, promote high user adoption by implementing product‐based workflows, and ensure smooth user onboarding by providing necessary training. Associates gather intelligent product feedback and act as an advocate on behalf of the client to Product Development. Through exceptional service, you become a trusted advisor on FactSet to your clients and work to uphold FactSet's reputation of providing world‐class client support.
What You Will Do
- Through one‐on‐one contact with clients, you will form personal relationships with leaders in the financial industry, come to understand their workflows, and develop creative ways to improve their research and analysis.
- Upon completion of training, you will combine an understanding of the FactSet system with knowledge of finance and technology to:
- Partner with clients to understand their business and investment processes and provide solutions using FactSet products
- Provide support for FactSet applications and create custom FactSet models, screens, and automated processes
- Plan and lead product trainings in client offices and at training seminars
Client Solutions Associates become versatile businesspeople as they expand their knowledge of the financial markets and work with multiple clients. They do not provide financial advice, nor do they perform management consulting functions.
What We're Looking For
- Client Solutions Associates have a strong interest in Finance and/or FinTech, client‐centric mindset, and desire to collaborate across teams to create unique and innovative solutions.
Other Experience
- Experience or desire to be client facing in a support role
- Proficiency at learning and using new technology
- Exceptional verbal and written communication skills
- Ability to build relationships and work on teams
- Strong analytical and problem‐solving abilities
- Strong knowledge of Microsoft Office with Excel skills
- Bachelor's Degree Conferred by May of 2026
What's In It For You
- The opportunity to join a growing firm with a proven track record of success for over 40 years, made up of thoughtful, creative minds that value collaboration and welcome your new ideas to the table
- A 6‐month long foundational training program that equips you with a strong understanding of FactSet's business and its clients, and facilitates a long‐term career path with FactSet
- As a member of our client‐facing team, you'll experience the autonomy and trust needed to make your mark, contribute to the success of our clients, and have a direct impact on FactSet's business
- Career progression planning and a focus on professional development, complete with dedicated time each month for online learning seminars, and networking
- A social community dedicated to volunteerism, intramural sports, and team‐building events
- Business resource groups designed to cultivate an inclusive environment for all
Company Overview
FactSet Research Systems Inc. is a global provider of integrated financial information, analytical applications and industry‐leading services for the investment and corporate communities. As a publicly traded company (NYSE:FDS | NASDAQ:FDS) recently added to the S&P 500 index, FactSet delivers superior content, analytics, and flexible technology to help more than 170,000 users see and seize opportunity sooner. For over 40 years, the company has served financial professionals, which include portfolio managers, investment research professionals, investment bankers, risk and performance analysts, wealth advisors and corporate clients. FactSet gives our clients the edge to outperform with informed insights, workflow solutions across the portfolio lifecycle, and industry‐leading support from dedicated specialists.
Equal Employment Opportunity (EEO) Statement
At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. FactSet participates in E‐Verify.
Client Solutions Associate - London, June 2026 employer: FactSet
Contact Detail:
FactSet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Solutions Associate - London, June 2026
✨Tip Number 1
Get to know the company inside out! Research FactSet's products and values so you can speak confidently about how you can contribute. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of a Client Solutions Associate. Highlight your client-centric mindset and problem-solving abilities to show you're the perfect fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team at FactSet.
We think you need these skills to ace Client Solutions Associate - London, June 2026
Some tips for your application 🫡
Show Your Passion for Finance: Make sure to highlight your interest in finance and FinTech in your application. We want to see that you’re genuinely excited about the industry and how our products can make a difference for clients.
Tailor Your Application: Don’t just send a generic application! Take the time to customise your CV and cover letter to reflect the specific skills and experiences that align with the Client Solutions Associate role. We love seeing how you connect your background to what we do.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate good communication skills, so show us you can express your thoughts effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at FactSet
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of FactSet's products and services. Familiarise yourself with their client solutions and how they help investment professionals. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Client-Centric Mindset
During the interview, highlight any previous experiences where you've successfully built relationships or provided exceptional service. Use specific examples to demonstrate your ability to understand client needs and how you can apply that to the Client Solutions Associate role.
✨Be Ready to Problem-Solve
Expect scenario-based questions that assess your analytical and problem-solving skills. Prepare by thinking of past challenges you've faced and how you resolved them. This will help you illustrate your thought process and adaptability in real-world situations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the company culture, training programmes, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if FactSet is the right fit for you.
