At a Glance
- Tasks: Build client relationships and provide innovative solutions in finance and FinTech.
- Company: Join a leading financial technology firm with a focus on client success.
- Benefits: Gain valuable experience, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with exposure to multiple clients and career advancement opportunities.
- Why this job: Become a trusted advisor and make a real impact in the financial industry.
- Qualifications: Bachelor’s degree by May 2026 and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Requirements
- Client Solutions Associates have a strong interest in Finance and/or FinTech, a client-centric mindset, and a desire to collaborate across teams to create unique and innovative solutions.
- Experience or desire to be client-facing in a support role.
- Proficiency at learning and using new technology.
- Exceptional verbal and written communication skills.
- Ability to build relationships and work on teams.
- Strong analytical and problem-solving abilities.
- Strong knowledge of Microsoft Office with Excel skills.
- Bachelor’s Degree conferred by May of 2026.
What the job involves
- Client Solutions Associates are core to FactSet's value proposition and important to promoting product usage and adoption and reducing client cancellations.
- You will build deep client relationships by developing client-focused processes and solutions, promote high user adoption by implementing product-based workflows, and ensure smooth user onboarding by providing necessary training.
- Associates gather intelligent product feedback and act as an advocate on behalf of the client to Product Development.
- Through exceptional service, you become a trusted advisor on FactSet to your clients and work to uphold FactSet's reputation of providing world-class client support.
- Through one-on-one contact with clients, you will form personal relationships with leaders in the financial industry, come to understand their workflows, and develop creative ways to improve their research and analysis.
- Upon completion of training, you will combine an understanding of the FactSet system with knowledge of finance and technology to:
- Partner with clients to understand their business and investment processes and provide solutions using FactSet products.
- Provide support for FactSet applications and create custom FactSet models, screens, and automated processes.
- Plan and lead product trainings in client offices and at training seminars.
- Client Solutions Associates become versatile businesspeople as they expand their knowledge of the financial markets and work with multiple clients.
- They do not provide financial advice, nor do they perform management consulting functions.
Client Solutions Associate (London, Oct 2026) employer: FactSet
FactSet is an exceptional employer that fosters a collaborative and innovative work culture, particularly for Client Solutions Associates in London. With a strong emphasis on employee growth, you will have the opportunity to build meaningful relationships within the financial industry while receiving comprehensive training and support. The company values a client-centric approach, ensuring that you can thrive in a dynamic environment where your contributions directly impact client success and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Client Solutions Associate (London, Oct 2026)
✨Tip Number 1
Network like a pro! Reach out to people in the finance and FinTech sectors, especially those who work at FactSet. Use LinkedIn to connect and engage with them; you never know who might help you land that interview!
✨Tip Number 2
Show off your tech skills! During interviews, be ready to discuss how you've used technology to solve problems or improve processes. Highlight your proficiency in Microsoft Office, especially Excel, as it’s crucial for the role.
✨Tip Number 3
Practice your communication skills! Since this role is client-facing, make sure you can articulate your thoughts clearly and confidently. Consider mock interviews with friends or mentors to refine your delivery.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your genuine interest in joining our team at FactSet. Don’t miss out on this opportunity!
We think you need these skills to ace Client Solutions Associate (London, Oct 2026)
Some tips for your application 🫡
Show Your Passion for Finance:Make sure to highlight your interest in Finance and FinTech in your application. We want to see that you’re genuinely excited about the industry and how you can contribute to our team.
Tailor Your Communication:Since exceptional verbal and written communication skills are key, take the time to craft your application carefully. Use clear, concise language and make sure it reflects your personality while staying professional.
Demonstrate Team Spirit:We love collaboration! Share examples of how you've worked in teams or built relationships in previous roles. This will show us that you have the client-centric mindset we’re looking for.
Apply Through Our Website:Don’t forget to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at FactSet
✨Know Your Finance and FinTech
Brush up on your knowledge of finance and FinTech trends. Be ready to discuss how these areas impact client solutions and how you can leverage them in your role. Showing genuine interest will impress the interviewers.
✨Showcase Your Communication Skills
Prepare to demonstrate your exceptional verbal and written communication skills. Practice explaining complex concepts simply, as you'll need to convey information clearly to clients. Consider role-playing with a friend to refine your delivery.
✨Emphasise Team Collaboration
Highlight your experience working in teams and how you’ve collaborated to create innovative solutions. Share specific examples where your teamwork led to successful outcomes, as this role requires a strong client-centric mindset.
✨Demonstrate Problem-Solving Abilities
Be ready to tackle hypothetical scenarios that test your analytical and problem-solving skills. Think through your approach to resolving client issues and be prepared to share your thought process during the interview.
