Factra Ltd is a Manchester based consumer brands group. We own and run a family of online stores including Vapoholic, Fitimins, CBD Calm and The Pouch Lab, alongside B2B wholesale and our own manufacturing. Our stores run on Magento 2, Shopify and WordPress with WooCommerce, and we are looking for an experienced Ecommerce Executive to take ownership of how they perform day to day.
This is a fully remote role. You will report to the Head of Digital and work closely with our marketing, content and development teams across the UK, Pakistan and the Philippines.
We are not looking for a developer and we are not looking for a pure marketer. We want someone who sits in the middle: comfortable inside the admin of all three platforms, but always thinking about the customer, the campaign and the number at the end of the month. If you have spent the last 4 to 5 years running online stores and you instinctively ask "will this sell more?" before you ask "is this configured?", this is the role for you.
What you will be doing:
- Own the day to day management of our Magento 2, Shopify and WooCommerce stores: products, categories, pricing, promotions, content blocks and site navigation
- Launch new products and ranges across all sites, making sure listings are complete, accurate and written to sell
- Keep stock, pricing and product data consistent across stores and channels
- Spot and fix anything that gets in the way of a sale: broken pages, slow checkouts, missing images, confusing journeys
Driving sales and conversion
- Plan and run on site campaigns around launches, seasonal peaks and promotions, and coordinate them with email, paid and social
- Review traffic, conversion, average order value and revenue each week, and turn what you see into actions
- Improve product pages, landing pages and category pages so more visitors buy
- Build and refine discount structures, bundles and upsells that grow basket size without eroding margin
Working with the wider team
- Brief designers, copywriters and developers clearly, and check that what comes back is right before it goes live
- Work with marketing on email flows, paid campaigns and content so that what we promote and what is on site match
- Support our B2B wholesale sites and trade customers where needed
- Report performance and recommendations to the Head of Digital in plain, commercial terms
What we are looking for
- At least 4 to 5 years of hands on ecommerce management experience, running live online stores rather than supporting them from the sidelines
- Confident working inside Magento 2, Shopify and WordPress with WooCommerce. You do not need to code, but you should be able to add products, build pages, set up promotions, manage themes and apps, and know when something needs a developer
- A marketing mindset. You think about the customer first, understand what makes people buy, and can write a product title or a promo banner that actually converts
- Comfortable with numbers. You read Google Analytics, platform dashboards and sales reports, and you know which metrics matter and which ones are noise
- A good eye for merchandising and on site presentation, and the attention to detail to catch a wrong price or a missing image before a customer does
- Able to manage your own workload remotely, keep several brands moving at once, and communicate clearly in writing with a distributed team
- Fluent written and spoken English
- Available to work core UK business hours
Nice to have
- Experience in regulated or age restricted categories such as vaping, nicotine pouches, CBD or supplements
- Working knowledge of SEO for ecommerce: category structure, product content, technical basics
- Hands on experience with Klaviyo or similar email platforms, and with Meta, Google or TikTok ads
- Familiarity with marketplaces such as Amazon, eBay or TikTok Shop
- Basic HTML and CSS, enough to tidy a page or fix a layout without waiting on a developer
- Experience with B2B or wholesale ecommerce
The details
- Location: Fully remote. You can be based anywhere, as long as you can work core UK hours
- Hours: Full time, Monday to Friday
- Reports to: Head of Digital
- Start date: As soon as possible
What we offer
- Real ownership of a group of growing consumer brands, not a single store
- A small, hands on team where your ideas get tested quickly rather than sitting in a queue
- Variety: new product launches, multiple platforms, B2C and B2B, and a manufacturing arm behind it all
- Flexibility and trust to manage your own day
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Ecommerce Executive in Manchester employer: Factra
At Factra Ltd, we pride ourselves on being an excellent employer that values our team members' contributions and fosters a supportive work culture. Located in a dynamic environment, we offer competitive benefits, opportunities for personal and professional growth, and a chance to be part of a vibrant team dedicated to enhancing customer experiences in the e-commerce sector. Join us to enjoy a role that is diverse and rewarding, where your ideas can make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Executive in Manchester
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Factra are looking for when hiring for a Ecommerce Executive.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Factra for the Ecommerce Executive, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Factra as a Ecommerce Executive, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Factra’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Executive.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Factra, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Factra's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Factra. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Factra
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Factra uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Factra. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
