Factory is seeking a Technical Support Engineer to help customers get maximum value from our developer‑centric platform. You will work at the intersection of customer success, product management and engineering to resolve architecture, performance and operational challenges, while shaping internal tools for scalability.
You will collaborate with leadership and technical teams to ensure operational excellence as we scale, becoming an expert resource on best practices for running Factory’s
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Platform Support Engineer: Drive Customer Success & Scale employer: Factory
As a Customer Success Manager at our innovative company, you will thrive in a dynamic work culture that values collaboration and creativity. We offer competitive benefits, including professional development opportunities and a supportive environment that encourages growth and learning. With locations in vibrant cities like San Francisco, New York City, and London, you'll enjoy the unique advantages of working in some of the world's most exciting hubs for technology and business.
