Factory is seeking a Technical Support Engineer to ensure customers maximize value from our developer‑centric platform. This role sits at the intersection of customer success, product management and engineering to resolve architecture, performance and operational challenges.
You will partner with customers to drive adoption, contribute to internal tools for diagnostics and automation, and help shape deployment playbooks that improve scalability and operational excellence as Factory scales.
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EMEA Technical Support Engineer for Autonomous Platform in London employer: Factory
As a Customer Success Manager at our innovative company, you will thrive in a dynamic work culture that values collaboration and creativity. We offer competitive benefits, including professional development opportunities and a supportive environment that encourages growth and learning. With locations in vibrant cities like San Francisco, New York City, and London, you'll enjoy the unique advantages of working in some of the world's most exciting hubs for technology and business.
