Volunteering Venue Delivery Lead

Closing date – 09 March 2025
Salary – circa £30,000 per annum (dependent on experience)

Please feel free to contact us at if you require any support in completing your application.

Volunteering Venue Delivery Lead Job Pack – download here
Volunteering Venue Delivery Lead Application questions – download here

Since the early days of Manchester International Festival, and now at our venue Aviva Studios, volunteers have always been an important part of our story and have contributed boundless time and energy to staging our work and helping us to achieve our mission.

This role will lead on the delivery of our year-round volunteering programmes, with a particular focus on volunteering at our venue Aviva Studios. This will include the recruitment of Aviva Studios volunteers, training and induction, and support for volunteers taking part in our programmes. You will ensure that the volunteer programme is inclusive and accessible, and that volunteers have a fantastic experience at all points that they interact with us.

The primary focus of this role is leading on the volunteer-facing aspects of the Venue Volunteer Programme; however, it may include providing some support to volunteering on other Factory International programmes like MIF at critical times.

This role will involve some evening and weekend working – particularly during volunteer recruitment periods and to facilitate the delivery of some of our events. Work outside of core working hours can be taken back on a flexible basis.

The key responsibilities for the Volunteering Venue Delivery Lead include:

• Manage our year-round volunteering programmes – in particular at Aviva Studios – responding to wider societal need to create social impact in the city.
• Develop partnerships with appropriate organisations and agencies including community and voluntary sector organisations, local authorities, universities, sponsors, and other cultural partners with specific emphasis on inclusion and representation.
• Lead the delivery of volunteer recruitment for our year-round programmes, ensuring and encouraging applications from diverse communities across Greater Manchester and supporting the application and selection processes for new and returning volunteers.
• Plan, develop and implement volunteer training and induction schemes to ensure volunteers are confident in their roles and able to follow all health and safety guidelines.
• Work with the Head of Welcome, the wider Welcome Team, and other departments to plan volunteer involvement in projects and events taking place at Aviva Studios.
• Create volunteer resources (digital and print) including induction packs, volunteer handbooks, etc.
• Plan and deliver events focused on building community within the volunteering team, and celebrating their role within Factory International.
• Ensure efficient and accurate administration of our year-round volunteer programme including maintaining databases and schedules, processing volunteer expenses, and contributing to evaluation processes and reporting.
• Work closely with relevant teams to maximise awareness and opportunity within the Volunteer programme, and to ensure integration into the organisation’s other activities and needs.

The person specification for the Volunteering Venue Delivery Lead includes:

ESSENTIAL

• Excellent communication skills, including written communication and verbal presentation skills.
• Excellent organisational and administrative skills, including attention to detail when dealing with large amounts of data.
• Experience of working with volunteers, and some understanding different frameworks for involving volunteers.
• Ability to work on own initiative as well as part of a team.
• Ability to manage multiple priorities, meet deadlines and solve problems independently.
• Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds.
• Willing to take relevant statutory checks e.g. DBS (Factory International can support with processing and payment).

DESIRABLE

• Volunteer Management experience within a year-round venue.
• Experience of working with a Volunteer Management System (i.e. an online system that holds volunteer records, enables applications to be submitted, enables rota-ing, etc.) – or other types of digital record systems.
• Experience of having volunteered with a venue, event or charity.
• Experience of designing and delivering training programmes or sessions.
• Positive and enthusiastic attitude with a commitment to excellence.
• Enthusiasm for training, mentoring and support of emerging talent.

When applying please do not rely solely on ChatGPT/AI software for your answers as it may not fully reflect your skills and experience and how they align with this role, and we may decide to discount your answer if we believe it is solely generated by AI.

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