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- Tasks: Provide technical support and ensure cyber security for IT assets.
- Company: Dynamic UK-based technology firm fostering innovation.
- Benefits: Inclusive workplace, competitive salary, and opportunities for growth.
- Why this job: Join a team that values innovation and security in tech.
- Qualifications: Experience in helpdesk support and knowledge of security best practices.
- Other info: Great chance to work with Microsoft tools and gain relevant IT certifications.
The predicted salary is between 30000 - 42000 £ per year.
A UK-based technology firm is looking for an IT Helpdesk Analyst in Manchester. This role involves providing technical support, ensuring cyber security, and managing IT assets.
Candidates should have a strong background in helpdesk support and security best practices, plus excellent communication skills. The ideal applicant will champion an inclusive workplace, be familiar with Microsoft tools, and hold relevant IT certifications.
This opportunity offers a dynamic environment where innovation is encouraged.
IT Helpdesk Analyst: Security & Onboarding Expert in Manchester employer: Factory International
Contact Detail:
Factory International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Helpdesk Analyst: Security & Onboarding Expert in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in helpdesk or security roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meetup, be ready to discuss your experience with Microsoft tools and your approach to cyber security. Real-life examples can make you stand out.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace IT Helpdesk Analyst: Security & Onboarding Expert in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in helpdesk support and security best practices. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant IT certifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our inclusive workplace. Let us know what makes you the perfect fit for this dynamic environment.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Whether it’s through clear language in your CV or a friendly tone in your cover letter, we want to see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Factory International
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around helpdesk support and security best practices. Be ready to discuss specific tools and scenarios where you've successfully resolved issues or improved security measures.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice explaining complex IT concepts in simple terms. You might be asked to demonstrate how you'd communicate with a non-technical user, so think of examples from your past experiences.
✨Familiarise Yourself with Microsoft Tools
As the job mentions familiarity with Microsoft tools, ensure you know the ins and outs of these applications. Be prepared to discuss how you've used them in previous roles, particularly in relation to IT asset management and support.
✨Emphasise Inclusivity and Teamwork
This company values an inclusive workplace, so be ready to share your thoughts on diversity and teamwork. Think of examples where you've contributed to a positive team environment or supported colleagues from diverse backgrounds.
