At a Glance
- Tasks: Support operational delivery and maintain high standards for guest experience.
- Company: Factory International focuses on delivering safe and efficient hospitality operations.
- Benefits: Flexible working hours with a casual contract, offering varied shifts throughout the year.
- Other info: Willingness to complete statutory checks like DBS is required.
- Why this job: Join a dynamic team where you can develop skills across multiple hospitality roles.
- Qualifications: Experience in customer-facing environments and strong communication skills are essential.
The predicted salary is between 13.7 - 13.7 £ per hour.
Closing date - 10 July 2026
Salary - £13.70 per hour
Please feel free to contact us at recruitment@factoryinternational.org if you require any support in completing your application.
Job Summary
To support the delivery of safe, efficient and high-quality operations so that teams are well organised, standards are maintained and guests receive a consistent experience. Please note – working hours will be flexible and vary throughout the year, this is a Casual contract so we do not guarantee a particular amount of hours.
The key responsibilities for the Hospitality Supervisor (Casual) include:
- Operational delivery
- Support delivery of shifts so that service runs efficiently and without interruption
- Maintain standards so that all areas are clean, safe and ready
- Team support
- Brief and guide team members so that roles are understood and delivered effectively
- Support performance during service so that standards are maintained under pressure
- Guest experience
- Engage positively with guests so that the environment is welcoming and inclusive
- Resolve issues quickly so that service quality is maintained
- Safety
- Monitor safe working practices so that risks are minimised
- Follow procedures so that compliance is maintained
- Flexibility and multi-skilling
- Work across different operational roles so that the operation can respond to changing demands
- Develop skills across hospitality, guest experience and safety so that flexibility and progression opportunities increase
The person specification for the Hospitality Supervisor (Casual) includes:
Essential
- Experience in customer-facing environments
- Ability to support teams in busy situations
- Strong communication skills
- Reliable and flexible approach
- Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds
- Willing to complete relevant statutory checks eg DBS (Factory International can support with processing and payment)
Desirable
- Supervisory experience
- Interest in developing across multiple roles
- Enthusiasm for training, mentoring and support of emerging talent
Hospitality Supervisor (Casual) in Manchester employer: Factory International
Factory International is committed to providing a welcoming environment and champions inclusion. Located in a vibrant area, they offer support for statutory checks and focus on team development. Join a diverse team dedicated to high-quality service.
