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- Tasks: Enhance accessibility in ticketing and improve customer experiences at a cultural venue.
- Company: Leading cultural venue in Manchester with a focus on inclusion.
- Benefits: Competitive salary and the chance to make a difference in the arts.
- Why this job: Champion accessibility and inclusion while working in a vibrant arts scene.
- Qualifications: Excellent customer service skills and knowledge of accessible practices.
- Other info: Experience with Spektrix ticketing system is a plus; dynamic team environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading cultural venue in Manchester is looking for an Audiences Access Coordinator to enhance accessibility in ticketing and improve customer experiences. The role requires excellent customer service skills, knowledge of accessible practices, and capabilities in CRM/database management.
You will support various teams to ensure accessible booking processes and champion inclusion throughout the organization. Enthusiasm for the arts scene and experience with the Spektrix ticketing system is a plus. Competitive salary offered.
Accessibility & Ticketing Coordinator in Manchester employer: Factory International
Contact Detail:
Factory International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accessibility & Ticketing Coordinator in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the arts scene, especially those who work in accessibility or ticketing. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show your passion for accessibility! When you get the chance to speak with potential employers, share your thoughts on improving customer experiences for all audiences. It’ll show them you’re not just about the job, but about making a difference.
✨Tip Number 3
Get familiar with the Spektrix ticketing system! If you haven’t already, take some time to learn the ins and outs of it. Being knowledgeable about the tools they use will definitely give you an edge during interviews.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Plus, applying directly shows your enthusiasm for the role and the organisation.
We think you need these skills to ace Accessibility & Ticketing Coordinator in Manchester
Some tips for your application 🫡
Show Your Passion for Accessibility: When writing your application, let us see your enthusiasm for enhancing accessibility in ticketing. Share any personal experiences or insights that highlight your commitment to making cultural venues more inclusive.
Highlight Relevant Skills: Make sure to showcase your customer service skills and any experience you have with CRM/database management. We want to know how your background aligns with the role, so don’t hold back on those details!
Tailor Your Application: Customise your application to reflect the specific requirements mentioned in the job description. Mention your familiarity with accessible practices and any experience with the Spektrix ticketing system if you have it – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Factory International
✨Know Your Accessibility Practices
Make sure you brush up on the latest accessibility practices and how they apply to ticketing. Be ready to discuss specific examples of how you've improved accessibility in previous roles or how you would approach it in this position.
✨Showcase Your Customer Service Skills
Prepare to share stories that highlight your customer service experience, especially in challenging situations. Think about how you can demonstrate your ability to handle diverse audiences and ensure everyone feels included.
✨Familiarise Yourself with Spektrix
If you have experience with the Spektrix ticketing system, be sure to mention it! If not, do some research on it beforehand. Understanding its features and how it can enhance accessibility will show your commitment to the role.
✨Express Your Passion for the Arts
Let your enthusiasm for the arts scene shine through during the interview. Share what inspires you about working in a cultural venue and how you envision contributing to the organisation's mission of inclusion and accessibility.