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- Tasks: Provide first and second-line technical support while ensuring device security.
- Company: Leading UK venue for events with a focus on innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for skill development.
- Why this job: Join a dynamic team and make a difference in IT support and cybersecurity.
- Qualifications: Strong communication skills and knowledge of patch management required.
- Other info: Embrace emerging IT trends in a collaborative environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading UK venue for events is seeking a Helpdesk Support Technician to provide first and second-line technical support. The role involves ensuring devices and core services are available and secure while performing cybersecurity tasks and maintaining compliance with IT policies.
Responsibilities include:
- Device management
- User support
- Cybersecurity actions
- Collaborating effectively with stakeholders
Strong communication skills and knowledge in patching management are essential. Embrace emerging IT trends to enhance service delivery.
IT Helpdesk & Security Analyst in London employer: Factory International
Contact Detail:
Factory International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Helpdesk & Security Analyst in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and join online forums. The more connections we make, the better our chances of landing that IT Helpdesk role.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews. Talk about your experience with device management and cybersecurity tasks to really impress the hiring team.
✨Tip Number 3
Stay updated on IT trends! Make sure we’re aware of the latest developments in cybersecurity and patch management. This knowledge can set us apart from other candidates and show our commitment to the field.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have insider tips and updates on the roles we’re hiring for, so keep an eye out!
We think you need these skills to ace IT Helpdesk & Security Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and cybersecurity. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear language and structure your thoughts well. We want to see how you can effectively communicate with users and stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Factory International
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around first and second-line support. Be ready to discuss your experience with device management and patching management, as these are crucial for the role.
✨Show Off Your Cybersecurity Savvy
Since cybersecurity is a big part of the job, be prepared to talk about any relevant experience you have. Share examples of how you've handled security tasks in the past and how you stay updated on emerging IT trends.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you'll need to collaborate with various stakeholders. Remember, clarity can make all the difference!
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. This shows your interest in the role and helps you understand how the company embraces emerging IT trends. It’s a great way to demonstrate your enthusiasm for enhancing service delivery.
