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- Tasks: Enhance ticketing accessibility and support the team in processing access bookings.
- Company: A leading cultural institution in the UK focused on inclusion.
- Benefits: Competitive salary, inclusive work environment, and opportunities for professional growth.
- Why this job: Champion inclusion and make a real difference in audience experiences.
- Qualifications: Exceptional customer service skills and understanding of disability access.
- Other info: Collaborative atmosphere with a commitment to improving access for all.
The predicted salary is between 30000 - 42000 £ per year.
A cultural institution in the United Kingdom is seeking an Audiences Access Coordinator to enhance the accessibility of ticketing services. The role involves supporting the Ticketing team in processing access bookings, developing inclusive strategies, and liaising with various departments to improve audience experiences.
Candidates must have exceptional customer service skills, a strong understanding of disability access, and be proficient in CRM systems and Microsoft Office tools. This is an opportunity to champion inclusion and enhance access for all audiences.
Accessibility & Ticketing Coordinator employer: Factory International
Contact Detail:
Factory International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accessibility & Ticketing Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show them you’re not just another candidate; you’re genuinely interested in enhancing accessibility and inclusion in their ticketing services.
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face in the role. We know that exceptional customer service is key, so being ready to demonstrate this will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Accessibility & Ticketing Coordinator
Some tips for your application 🫡
Show Your Passion for Accessibility: When writing your application, let us see your enthusiasm for enhancing accessibility. Share any personal experiences or insights that highlight your commitment to making ticketing services more inclusive.
Highlight Relevant Skills: Make sure to showcase your exceptional customer service skills and your understanding of disability access. We want to know how your experience aligns with the role, so don’t hold back on those CRM and Microsoft Office proficiencies!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how you can support the Ticketing team and improve audience experiences, as this will show us you’ve done your homework and are genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to champion inclusion in our cultural institution.
How to prepare for a job interview at Factory International
✨Know Your Accessibility Stuff
Make sure you brush up on the latest accessibility standards and practices. Familiarise yourself with how ticketing services can be made more inclusive, as this will show your passion for the role and your commitment to enhancing audience experiences.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to assist someone, especially in a context related to accessibility or inclusivity.
✨Get Comfortable with CRM Systems
Since proficiency in CRM systems is key, take some time to review the specific software mentioned in the job description. If you have experience with similar tools, be ready to discuss how you used them to improve processes or customer interactions.
✨Practice Your Communication Skills
As you'll be liaising with various departments, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on how you would communicate strategies for improving access and inclusion.
