Factbird seeks a Customer Success Manager for the UK and Europe to own a portfolio of manufacturing customers from go-live onward. You will drive adoption, value realization, and ongoing engagement, spending significant time on customer sites to coach teams and deliver improvement work.
You will collaborate with Sales, Solutions, and Product, reporting to the Director of Customer Success & Professional Services. Travel across the UK and Europe, with a focus on multi-site deployments, is expected.
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Manufacturing Intelligence: Customer Success Lead (EMEA) employer: Factbird
At Factbird, we pride ourselves on being an exceptional employer that values people at the heart of our operations. Our collaborative and inclusive culture fosters personal and professional growth, offering flexible working hours, competitive salaries, and tailored development plans to help you thrive. Join us in shaping the future of manufacturing intelligence while enjoying the autonomy and support needed to build meaningful relationships across the UK market.
