Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client portfolios, log jobs, and coordinate maintenance tasks.
- Company: Facility Services Group Ltd, a growing company with strong client relationships.
- Benefits: 25 days annual leave, competitive salary, and flexible working hours.
- Why this job: Join a dynamic team and make a real impact in facilities management.
- Qualifications: Experience in administration, excellent communication, and customer service skills.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
**Current Vacancies****Contracts Coordinator****Exciting new role within our Contract Management Team**Established in Swansea since 2007, Facility Services Group Ltd has achieved growth year on year and enjoys excellent client relationships within a diverse range of sectors, including manufacturing, industry, retail, commercial, healthcare/medical and property management. Our growth is based upon our commitment, flexibility, reactiveness and above all our dedication to supporting our clients achieve their goals.The successful candidate will be responsible for managing a portfolio of clients, logging jobs on and planning labour. Planning and managing engineers diaries for reactive works and maintenance tasks. Completing jobs on the in house database and updating systems to allow works to be invoiced. Updating clients on completed works and arranging further works and or quotations.**Main Roles & Responsibilities*** Logging of calls/jobs on software systems* Allocations of purchase orders or work orders to our in house maintenance teams or approved supply chain* Updating PPM schedules & Reactive Works ensuring jobs are closed down efficiently and accurately to allow them to be invoiced correctly.* Ensure jobs are completed on time and all paperwork is submitted to ensure the task is closed down on the relevant system.* Producing quotations to be sent out to various clients* Completing jobs and costing them to allow them to be invoiced* Dealing with client request via the telephone and e-mails.* Database maintenance (access codes, contacts etc)* Ensure engineer utilisation records are maintained and reported.**Knowledge, Experience & Qualifications****Essential*** Microsoft office suite (Excel, Word & Outlook)* Experience of working in a co-ordination/administration role* The ability to multi-task.* Excellent telephone manner* Good communication and team working skills.* Excellent customer service skills**Desirable*** Planning experience* Advanced excel skills* Database experience* Use of help desk software* Experience of working within a facilities maintenance, building services or property maintenance environment.**General*** Must be flexible and prepared to work varied hours to met client deadlines* Ability to work unsupervised, under pressure and to deadlines* Must have excellent communications skills* Please note we are not a call centre25 days annual leave plus bank holidays.Job Types: Full-time, PermanentFSG are a superb supplier who go above and beyond to deliver consistently high levels of service. Their ability to work in some difficult and challenging circumstances has been truly impressive.Emma Bloomfield | Facilities Manager | Arvato CRM SolutionsFSG are a superb supplier who go above and beyond to deliver consistently high levels of service. Their ability to work in some difficult and challenging circumstances has been truly impressive.Emma Bloomfield | Facilities Manager | Arvato CRM SolutionsFSG are a superb supplier who go above and beyond to deliver consistently high levels of service. Their ability to work in some difficult and challenging circumstances has been truly impressive.Emma Bloomfield | Facilities Manager | Arvato CRM Solutions #J-18808-Ljbffr
Contracts Coordinator employer: Facility Service Group Ltd
Contact Detail:
Facility Service Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their goals. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent customer service and teamwork, make sure you can articulate your thoughts clearly and confidently during interviews. Role-play with a friend if you need to!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our awesome team at Facility Services Group Ltd.
We think you need these skills to ace Contracts Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contracts Coordinator role. Highlight your experience in coordination and administration, and don’t forget to mention any relevant skills like Microsoft Office proficiency and customer service expertise.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the job description, especially your ability to multi-task and manage client relationships.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase your telephone manner and teamwork abilities in your written responses.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Facility Service Group Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Contracts Coordinator role. Familiarise yourself with the responsibilities like logging jobs, managing engineers' diaries, and updating clients. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Multi-Tasking Skills
Since this role requires juggling multiple tasks, be prepared to discuss your experience with multi-tasking. Think of specific examples where you've successfully managed various responsibilities at once, especially in a co-ordination or administration role. This will demonstrate your ability to handle the demands of the job.
✨Brush Up on Your Communication Skills
Excellent communication is key for a Contracts Coordinator. Practice articulating your thoughts clearly and concisely. You might even want to prepare for common scenarios, like how you'd handle a difficult client call or an urgent request. This will showcase your strong telephone manner and customer service skills.
✨Familiarise Yourself with Relevant Software
Since the job involves using Microsoft Office and possibly help desk software, make sure you're comfortable with these tools. If you have experience with databases or advanced Excel skills, be ready to highlight them. Showing that you're tech-savvy can give you an edge over other candidates.