At a Glance
- Tasks: Lead and innovate in delivering top-notch facilities management services to key clients.
- Company: Dynamic company focused on operational excellence and client satisfaction.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Join a team that values safety, teamwork, and continuous improvement.
- Why this job: Make a real impact by enhancing service delivery and driving innovation.
- Qualifications: Experience in facilities management and strong communication skills required.
The predicted salary is between 45000 - 55000 £ per year.
As a Technical Account Manager, you will be responsible for delivering the full suite of FM services to one of our key clients, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained. Constant innovation is key to our long-term success, and within the role, you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings.
The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery, Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk Calls, and Small Project Works having full managerial and financial responsibilities.
Key Responsibilities Are As Follows:
- Responsible for the day-to-day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives.
- Maintain customer relations including progress meetings, site visits, and obtaining referrals.
- Managing & having accountability for the P&L and maintaining agreed profit margins.
- Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company.
- Assist in the preparation of standard operating procedures, emergency and contingency plans.
- Ensure the provision of healthy and safe working conditions and regularly review the H&S policy.
- Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender.
Person Specification:
Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment. Knowledge of Hard Services is essential, qualifications at HND or higher electrical or mechanical bias is desirable. A qualification in health & safety (NEBOSH, IOSH) is desirable. Strong commercial acumen is essential, and experience of managing a P&L is preferable. Excellent communication and management skills are essential.
Technical Account Manager employer: Facilities management intrapreneur ltd
As a Technical Account Manager with us, you will thrive in a dynamic work culture that prioritises innovation and excellence. We offer competitive benefits, a commitment to employee growth through continuous training, and the opportunity to work closely with key clients in a vibrant location. Join us to be part of a team that values your contributions and supports your professional development while delivering top-tier services.
Contact Details:
Facilities management intrapreneur ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Technical Account Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its services. Understand their operational and commercial performance goals, and think about how your experience can help them achieve a 5 Star service. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you, focusing on your management skills and P&L experience. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Show Your Experience:When you're writing your application, make sure to highlight your quantifiable experience in similar roles. We want to see how you've delivered in critical workplace environments and what impact you've made!
Tailor Your Application:Don’t just send a generic application! Tailor it to the Technical Account Manager role by mentioning your knowledge of Hard Services and any relevant qualifications. This shows us you’re genuinely interested and have done your homework.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences. Remember, we’re looking for excellent communication skills!
Apply Through Our Website:Make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Facilities management intrapreneur ltd
✨Know Your Hard Services
Make sure you brush up on your knowledge of hard services and how they operate. Be ready to discuss specific examples from your past experience where you've successfully managed these services, as this will show your understanding of the role.
✨Showcase Your Commercial Acumen
Prepare to talk about your experience with P&L management. Think of concrete examples where you've maximised profitability or improved financial performance in previous roles. This will demonstrate your strong commercial acumen, which is essential for the position.
✨Emphasise Communication Skills
Since excellent communication is key, be prepared to share instances where you've effectively managed client relationships or led a team. Highlight how you’ve facilitated progress meetings or site visits to maintain strong stakeholder engagement.
✨Demonstrate Innovation Mindset
Think about ways you've introduced new service lines or improved operational performance in your previous roles. Be ready to discuss your approach to innovation and how it can contribute to delivering a 5 Star service for the company’s clients.
