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- Tasks: Manage operations and maintenance of electrical and mechanical services while leading a dynamic engineering team.
- Company: Join a leading firm in the Building Services industry based in London.
- Benefits: Competitive salary, professional development, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on continuous improvement and team collaboration.
- Why this job: Make a real impact by driving innovation and ensuring top-notch service delivery.
- Qualifications: Experience in Building Services with strong leadership and communication skills required.
The predicted salary is between 55000 - 65000 £ per year.
Based in London
Role Summary:
- Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance.
- Daily management of the Engineering team including compliance with company disciplinary processes and procedures.
- Control and monitor the performance of specialist service providers and subcontractors.
- Direct, instruct and manage all staff under their control as well as SSP’s ensuring compliance with working practices.
- Complete the weekly operational performance reports to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client.
- Ensure SLA, KPI and audits scores are upheld to the agreed minimum standard and reported to the client on a regular basis.
- Report all matters that may impact the smooth running of the building and facilities immediately.
- Conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems.
- Liaise and keep informed both the client and the company Area Manager on all aspects of contract problems (defects & deficiencies).
- Continuously drive innovation, ESG and social value for both clients and company.
- Ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio.
- Maintain quality throughout the facilities.
- Communicate and implement business policies and processes effectively within the contract.
- Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence.
- Work with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
- Plan and successfully deliver annual black building test and provide a comprehensive report to the client following completion.
- Develop contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
- Ensure appropriate control systems to meet statutory, policy and contractual commitments.
- Maintain a customer focus within all areas of operational activities, and ensure effective relationships with key client contacts.
- Provide leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
- Deliver effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
- Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
- Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home.
- Drive quality, innovation and continuous improvement.
Experience Required:
- Experience in Building Services industry.
- Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher.
- Strong communication skills.
- Ability to lead, motivate and direct a team of technicians/operatives.
- Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable.
- Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint).
- A good level of English and Mathematics required.
- Financial acumen with experience in running P&L consisting of multiple clients/stakeholders.
- Experience in CAFM and management systems.
- Strong organisational and communication skills with the ability to prioritise workloads.
- Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
Hard Services Manager in London employer: Facilities management intrapreneur ltd
Contact Detail:
Facilities management intrapreneur ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hard Services Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy to reach out to potential employers directly. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in managing teams and projects, as this is key for a Hard Services Manager role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. So, what are you waiting for? Get applying!
We think you need these skills to ace Hard Services Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hard Services Manager role. Highlight your experience in building services, contract management, and team leadership. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Communication Skills: Strong communication is key for this role. In your application, demonstrate your ability to convey complex information clearly. Whether it's through your CV or cover letter, let us see your writing skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you're keen on joining the StudySmarter team!
How to prepare for a job interview at Facilities management intrapreneur ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of electrical and mechanical systems. Be ready to discuss your experience in the Building Services industry, especially any specific projects you've managed. This will show that you're not just familiar with the theory but have practical experience too.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about times when you had to manage compliance or improve performance. Highlight your ability to communicate effectively and maintain strong relationships with clients and team members.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing subcontractors or dealing with operational issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills.
✨Demonstrate Financial Acumen
Since the role involves managing P&L and financial plans, be prepared to discuss your experience with budgeting and cost reduction. Bring examples of how you've successfully managed finances in previous roles, and be ready to talk about how you can drive contract growth.