At a Glance
- Tasks: Manage engineering teams and oversee building operations for optimal performance.
- Company: Dynamic company in the Building Services industry based in London.
- Benefits: Competitive salary, training opportunities, and a chance to lead innovative projects.
- Other info: Opportunity for career growth and continuous improvement in a supportive environment.
- Why this job: Be a key player in ensuring top-notch building performance and service excellence.
- Qualifications: Experience in Building Services and strong leadership skills required.
The predicted salary is between 55000 - 65000 £ per year.
Based in London
Role Summary:
- Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance.
- Daily management of the Engineering team including compliance with company disciplinary processes and procedures.
- Control and monitor the performance of specialist service providers and subcontractors.
- Direct, instruct and manage all staff under their control as well as SSP’s ensuring compliance with working practices.
- Complete the weekly operational performance reports to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client.
- Ensure SLA, KPI and audits scores are upheld to the agreed minimum standard and reported to the client on a regular basis.
- Report all matters that may impact the smooth running of the building and facilities immediately.
- Conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems.
- Liaise and keep informed both the client and the company Area Manager on all aspects of contract problems (defects deficiencies).
- Continuously drive innovation, ESG and social value for both clients and company.
- Ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio.
- Maintain quality throughout the facilities.
- Communicate and implement business policies and processes effectively within the contract.
- Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence.
- Work with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
- Plan and successfully deliver annual black building test and provide a comprehensive report to the client following completion.
- Develop contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
- Ensure appropriate control systems to meet statutory, policy and contractual commitments.
- Maintain a customer focus within all areas of operational activities, and ensure effective relationships with key client contacts.
- Provide leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
- Deliver effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
- Provide a learning environment, and appropriate training and development planning.
- Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
- Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home.
- Drive quality, innovation and continuous improvement.
Experience Required:
- Experience in Building Services industry.
- Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher.
- Strong communication skills.
- Ability to lead, motivate and direct a team of technicians/operatives.
- Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable.
- Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint).
- A good level of English and Mathematics required.
- Financial acumen with experience in running P&L consisting of multiple clients/stakeholders.
- Experience in CAFM and management systems.
- Strong organisational and communication skills with the ability to prioritise workloads.
- Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
Hard Services Manager employer: Facilities Management Intrapreneur Ltd
Facilities Management Intrapreneur Ltd is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and efficiency are at the forefront of our operations. We prioritise employee growth through continuous training and development opportunities, fostering a collaborative culture that values leadership and teamwork. Join us to be part of a forward-thinking team dedicated to delivering high-quality services while enjoying the unique advantages of working in a vibrant city.
Contact Details:
Facilities Management Intrapreneur Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hard Services Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential employers directly. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your responses to show how your experience aligns with their needs, especially in areas like compliance and operational excellence. Practice common interview questions so you can showcase your leadership skills confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the perfect fit for the Hard Services Manager role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for your skills. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Hard Services Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Hard Services Manager role. Highlight your experience in building services, contract management, and team leadership. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your ability to manage teams and ensure compliance with health and safety standards.
Showcase Your Communication Skills:Strong communication is key for this position. In your application, give examples of how you've effectively communicated with clients and managed teams. We love seeing candidates who can articulate their thoughts clearly!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Facilities Management Intrapreneur Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of electrical and mechanical systems. Familiarise yourself with the latest industry standards and practices, especially around compliance and safety regulations. This will show that you're not just a candidate, but someone who truly understands the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or resolved conflicts. Being able to demonstrate your leadership style and how it aligns with the company's values will set you apart.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific challenges, like managing subcontractors or improving operational performance. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to drive innovation and continuous improvement.
✨Communicate Effectively
Since strong communication is key for this role, practise articulating your thoughts clearly and concisely. Be prepared to discuss how you would maintain effective relationships with clients and stakeholders, as well as how you would report on performance metrics and improvements.
