Job Title Contract Support
Based London
PURPOSE OF THE JOB
Provide a comprehensive financial and administrative service.
Main Duties And Responsibilities
1 Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
2 Positively respond to both our internal and external customers through effective communication and personal accessibility.
3 Understand procedures and processes and operate them to the required standard. Examples Of These Are
- Ensuring compliance to policies and procedures.
- Ensuring that sales invoices are raised in a correct and timely manner.
- Ensuring that Extra Works jobs are raised, billed and closed in a timely manner at the correct gross margin.
- Raising purchase orders in line with company requirements.
- Assisting the Contract Manager in the management of WIP and debt.
- Understanding the contract, including scope and terms & conditions.
- Assisting the Contract Manager in ensuring compliance with Health & Safety requirements, including H&S reporting (e.g. Hazard Reporting) and promoting a safe working environment.
- Management of helpdesk and asset management systems (e.g. Archibus, Concept, Maximo).
- Maintaining on site personnel records including training matrixes, holiday and sickness records and timesheets.
- Assist with monthly Client reporting.
- Working with the contract manager to help improve the financial standards of the contract that are measured against monthly key performance indicators.
Person Specification
Education [Essential] A good basic education is essential, with at least GCSE passes in Maths and English or equivalent.
[Desirable] Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent.
Training [Essential] Good PC based skills, with experience in Word/Excel and Outlook - intermediate to advance level.
[Desirable] PowerPoint and Access.
Experience [Desirable] 3 years experience in a similar role.
[Desirable] Previous experience of a customer-facing role using operating systems such as Dynamics AX or Concept software.
Some financial / accounting experience would be an advantage.
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Contract Support employer: Facilities Management Intrapreneur Ltd
As an Account Manager in the vibrant city of London, you will join a forward-thinking company that prioritises employee growth and development within the building services sector. With a competitive salary of up to £80,000 and a strong commitment to health and safety, our work culture fosters collaboration and innovation, ensuring that you have the support and resources needed to excel in your role. We believe in recognising talent and providing opportunities for career advancement, making us an exceptional employer for those seeking meaningful and rewarding employment.
Contact Details:
Facilities Management Intrapreneur Ltd Recruitment Team
