At a Glance
- Tasks: Lead a team to deliver top-notch facilities management services daily.
- Company: Join a forward-thinking company focused on innovation and excellence in facilities management.
- Benefits: Enjoy competitive pay, career growth opportunities, and a dynamic work environment.
- Other info: Ideal for those looking to make an impact in a supportive and collaborative setting.
- Why this job: Be part of a team that values creativity and strives for 5 Star service every day.
- Qualifications: Experience in facilities management and strong communication skills are a must.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Account Manager
As a Facilities Management Account Manager, you will be responsible for delivery of FM to The Account, working in partnership with all stakeholders to ensure a 5 Star service is delivered and maintained at all times.
Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings.
Role Summary:
• Responsible for the day to day running of both the hard and soft services, organising the site team and supply chain in order to meet contractual outputs and objectives
• Maintain customer relations including progress meeting, site visits, and obtaining referrals
• Managing & having accountability for the P&L and maintaining agreed profit margins
• Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company
• Assist in the preparation of standard operating procedures, emergency and contingency plans
• Ensure the provision of healthy and safe working conditions and regularly review the H&S policy
• Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender
Experience Required:
• Interested candidates must possess quantifiable experience within a similar role.
• Facilities Management experience
• Government or manufacturing environment would be desirable
• A qualification in health & safety (NEBOSH, IOSH) is desirable
• Strong commercial acumen is essential, and experience of managing a P&L is preferable.
• Excellent communication and management skills are essential
Account Manager Building Services in London employer: Facilities Management Intrapreneur Ltd
Facilities Management Intrapreneur Ltd is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and efficiency are at the forefront of our operations. We prioritise employee growth through continuous training and development opportunities, fostering a collaborative culture that values leadership and teamwork. Join us to be part of a forward-thinking team dedicated to delivering high-quality services while enjoying the unique advantages of working in a vibrant city.
Contact Details:
Facilities Management Intrapreneur Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager Building Services in London
✨Tip Number 1
Familiarise yourself with the latest trends in facilities management. Understanding innovations and best practices in the industry will not only help you during interviews but also demonstrate your commitment to continuous improvement, which is key for this role.
✨Tip Number 2
Network with professionals in the facilities management sector. Attend industry events or join relevant online forums to connect with others in the field. This can lead to valuable insights and potential referrals that may give you an edge in your application.
✨Tip Number 3
Prepare to discuss your experience managing P&L effectively. Be ready to share specific examples of how you've maximised profitability in previous roles, as this is a crucial aspect of the Account Manager position.
✨Tip Number 4
Showcase your communication and leadership skills during any interactions with us. Whether it's through networking or interviews, demonstrating your ability to manage teams and maintain strong customer relations will be vital for landing this job.
We think you need these skills to ace Account Manager Building Services in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in facilities management, particularly in roles similar to an Account Manager. Emphasise your achievements in managing P&L and improving operational performance.
Craft a Compelling Cover Letter:Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how you've delivered 5 Star service in previous positions and your approach to maintaining customer relations.
Highlight Relevant Qualifications:If you have qualifications in health and safety (like NEBOSH or IOSH), make sure to mention them prominently. This will demonstrate your commitment to maintaining safe working conditions.
Showcase Communication Skills:In both your CV and cover letter, provide examples of your excellent communication and management skills. Discuss how you've effectively managed teams and maintained stakeholder relationships in past roles.
How to prepare for a job interview at Facilities Management Intrapreneur Ltd
✨Showcase Your Facilities Management Experience
Make sure to highlight your previous experience in facilities management during the interview. Be prepared to discuss specific projects you've managed, particularly those that involved both hard and soft services, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Strong Commercial Acumen
Since managing a P&L is crucial for this position, come equipped with examples of how you've successfully managed budgets in the past. Discuss any strategies you implemented to improve profitability or reduce costs, as this will show your understanding of financial management.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Prepare scenarios where you had to manage a team, resolve conflicts, or improve service delivery. This will help illustrate your leadership and operational excellence.
✨Emphasise Health and Safety Knowledge
Given the importance of health and safety in this role, be ready to discuss your qualifications and experience related to H&S policies. If you have certifications like NEBOSH or IOSH, mention them and provide examples of how you've implemented safety measures in previous roles.
