At a Glance
- Tasks: Lead and manage a full suite of FM services while exceeding financial and operational goals.
- Company: Dynamic company focused on delivering exceptional facilities management services.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Join a collaborative team with excellent growth potential and a focus on employee development.
- Why this job: Make a real impact by driving contract success and fostering strong client relationships.
- Qualifications: Experience in account management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for an experienced Account Manager to provide leadership, management and the development of a full suite of FM services, ensuring financial and operational commitments are met and exceeded.
Key Responsibilities
- Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re‑won on re‑tender.
- Ensuring business policies and processes are effectively communicated and implemented within the contract.
- Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across the business and sub‑contractors' activities and are regularly reviewed.
- Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence; ensure structures support peaks and troughs in workload and disaster recovery.
- Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
- Working with other Operational managers to ensure the collaborative development of the business, effective teamwork, and support to colleagues.
- Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
- Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
- Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
- Promoting and maintaining the core Values of the business.
- Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
- Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad‑hoc reporting and other publications, as appropriate.
- Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts.
- Provide a learning environment, and appropriate training and development planning.
- Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
Accountabilities
- Reporting to a Area General Manager.
- Accountability to the business functional heads, as appropriate.
- Accountable day‑to‑day to the relevant client contacts.
- Line management responsibility for a contract team and indirectly for relevant sub‑contractors.
- Financial responsibility for the delivery of Plan commitments for the contract.
Account Manager employer: Facilities management intrapreneur ltd
As an Account Manager with us, you will thrive in a dynamic work culture that prioritises employee growth and development, offering comprehensive training and leadership opportunities. Our commitment to safety and excellence ensures a supportive environment where your contributions directly impact client satisfaction and business success. Located in a vibrant area, we provide a unique chance to engage with diverse clients while enjoying a collaborative atmosphere that values teamwork and innovation.
Contact Details:
Facilities management intrapreneur ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their goals, especially around financial and operational commitments. Show them you’re not just another candidate, but the right fit!
✨Tip Number 3
Practice your pitch! Be ready to discuss your past successes in managing accounts and leading teams. Use specific examples that highlight your ability to drive profitability and maintain client relationships—this is what will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at StudySmarter.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing contracts, developing financial plans, and ensuring service excellence. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully led teams and developed client relationships in the past.
Showcase Your Leadership Skills:As an Account Manager, leadership is key. In your application, emphasise your ability to guide teams, implement policies, and ensure safety standards. We love seeing candidates who can inspire and motivate others!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Facilities management intrapreneur ltd
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your financial acumen. Brush up on key metrics related to revenue, profit margins, and cost reduction strategies. Be ready to discuss how you've successfully managed budgets or improved profitability in past roles.
✨Showcase Your Leadership Skills
This role requires strong leadership abilities. Prepare examples of how you've led teams, managed conflicts, or implemented training programmes. Highlight your experience in coaching and developing team members to ensure they reach their full potential.
✨Understand the Client's Needs
Research the company and its clients thoroughly. Be prepared to discuss how you would maintain effective relationships with key client contacts and ensure a customer-focused approach in all operational activities. Tailor your answers to show that you understand their specific challenges and how you can address them.
✨Demonstrate Strategic Thinking
The role involves strategic development of contracts. Think about times when you've identified opportunities for growth or improvement. Be ready to share your thought process on how to exploit these opportunities to deliver increased turnover and profitability.
