JobTitle:TechnicalOperationsManagerBuildingServices WearerecruitingaTechnicalOperationsManagertojointheteamlocatedinLondonworkingforaleadingglobalproviderofintegratedfacilitiesandcorporaterealestatemanagement. JobSummary Ensureteammembersarecontinuallyimprovinglevelsofservicedelivery,drawingonindustrybestpracticesettingahighbenchmarkfortheFMstodelivertoineachrespectivearea.Ensurecontinualclientfocusacrossallareas. KeyResponsibilities BetheprimarystrategicandoperationalsupportpointfortheAccountDirector Overseealloperationalactivityacrossthecontract. Overseeandfulfilallclientreportingactivities. Managetheteamtoatransparentsetofsharedobjectives. Managetalentrecruitmentandretention,includingtrainingrequirementsandperformancemanagement. Drivesuperioraccountperformancetosupporttheclientbusinessandcontractualobjectives.Developshortandlongtermobjectivestoenhanceservicedeliverylevels,measure,deliverandreportagainstthese. Ensurefullcontractcomplianceonoperational,risk,andcompliancematters Measurethecontractsperformanceagainstagreedtargetsandscorecardcompliance Leadbyexampleinallsupplypartnerrelationships,ensuringallteammembersaremanagingandpartneringwithvendorsprofessionallyandefficiently,buildingbestinclassrelationships. Overseeallvendorrelationships. Ensurecompaniestechnologyplatformisoptimisedtosupporttheclientsoperationalneedsandcommercialvalue. Driveforwardplatformefficiencieswithintheaccountplatform EnsureallaccountPlaybooksareevergreenandmeetingtheneedsoftheaccount Provideleadershipanddaytodaymanagementoftheinfrastructurefunctionsofthebusiness,withfunctionalleadsreportingin.Ensurefunctionalobjectivesarealignedwiththeclientprioritiesandthewiderfunctionalprioritiesofthebusiness, KeySkills/Experience/Requirements PreferablyHNCorDegreeinBuildingServiceEngineeringorrelevantengineeringsubject(ElectricalorMechanical) Experiencedinawiderangeofbuildingserviceengineeringsystems Theabilitytoworkatpace,dynamically,whilstfocussingoncoredeliverables,withregularre-prioritisationandanabilitytodeliverunderpressure. Experienceworkingincorporaterealestateorafacilitiesmanagementcompany Procurementexperienceisrequired Demonstratedexperienceinmanagingateams. ExperienceintheareasofH&SandEnergyManagementadistinctadvantage Skillsshouldincludeorganisationaldevelopment,personnelmanagement,budgetandresourcedevelopment,andstrategicplanning Excellentpeopleskills,withanabilitytoleadandsupportadynamicleadershipteam Successfultrackrecordofworkingininternationalcorporatebusinesses
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Facilities Management Intrapreneur Limited Recruiting Team