Account Manager in Pencoed

Facilities by ADF have an exciting opportunity for an Account Manager to join the team. Location: Bridgend, South Wales, CF35 5LJ Salary: Competitive with Benefits package Hours 9-5 Mon-Fri (flexibility required to take calls) About Us: An exciting opportunity to join an expanding company that has achieved listing on the London Stock Market. Facilities by ADF plc provides serviced vehicle hire for television and film productions in the UK and Europe, specialising in on-location support for dramas and major features. The company has big development plans due to the continued growth of the Film and TV industry and the company acquisition. Salary is based on a grading system dependent on experience and performance – further details to be discussed at interview. Account Manager – The Role: Our Account Managers are the link between our clients (the TV and Film production teams) and the facilities by ADF support teams which are spread across two locations, Bridgend and Longcross, Surrey. This position would suit someone who has excellent customer service skills, attention to detail and for who going the extra mile comes naturally. The role is based in Bridgend however there will be some requirement for occasional travel and overnight stays. Account Manager – Key Responsibilities: - Be the main point of contact for the TV/Film production for the day to day running of facilities - Take ownership of each given account to ensure complete end to end service is delivered to the highest standard - Day to day management of onsite teams i.e. sickness/holidays/cover - Maintaining a constant flow of information from production into the business to enable all departments to deliver the service - Working closely with ADF Logistics team to ensure all your production movements are efficient and on time - Producing spend reports and advising productions on additional spend - Managing the account financials, making sure invoices are paid on time and debts kept minimal - Carrying out site visits to meet clients/HOD’s with the purpose of developing long standing, successful business relationships, gaining valuable feedback that will help us develop our service - Networking to develop & build own client data base Account Manager – Requirements: - Excellent communication skills - Proactive with a “can do” attitude - excellent attention to detail - Team Player - Relationship building - Ability to prioritise workload - Works well under pressure - IT Literate - Proficient in Excel & Word The successful candidate will have a talent for spotting opportunities through networking with clients and industry personnel and have a flexible approach to hours. A transport background would certainly be beneficial but not essential. Account Manager – Benefits: - 29 days paid holiday (inclusive of Bank Holidays) increasing with each year of service - Company Pension Scheme - Life Assurance Cover - Access to Discount Schemes - The potential to join a Private Health Scheme upon successful probationary period - Free on-site parking with all our sites/depots - We also provide free uniform if the role warrants it (trades) and branded clothing for other roles within reason - Free Eye tests - and contribution towards glasses if the test shows they need glasses for VDU use only - Employee Assistance Programme - Wellbeing Programme and Initiatives - Mental Health First Aid support - Refer a Friend Bonus Scheme - Informal Recognition Awards (management recognition and peer-to-peer) To submit your CV for this exciting Account Manager opportunity, please click ‘Apply’ now! Facilities by ADF aim is to provide each production with unrivalled service throughout via its extensive investment in people and its vehicle fleet