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For Companies At a Glance
- Tasks: Manage client accounts for TV and film productions, ensuring top-notch service delivery.
- Company: Join a dynamic company listed on the London Stock Exchange, specialising in vehicle hire for productions.
- Benefits: Enjoy 28 days holiday, pension scheme, life assurance, and exclusive discounts.
- Why this job: Be part of a growing industry and make a real impact in film and TV production.
- Qualifications: Strong communication skills, attention to detail, and a proactive attitude are essential.
- Other info: Flexible working hours and opportunities for career growth in a vibrant environment.
The predicted salary is between 29400 - 36720 £ per year.
Join a dynamic and growing company listed on the London Stock Exchange! Facilities by ADF is delighted to offer an exciting opportunity for an Account Manager to join our team and contribute to our ongoing success.
Location: Bridgend, South Wales, CF35 5LJ
Salary: Starting at £29,400 per annum with benefits package
Job Type: Full-time, Permanent
Working Hours: 09:00 Monday to Friday (flexibility required due to nature of role)
About Us
Facilities by ADF plc provides premium serviced vehicle hire for television and film productions across the UK and Europe. We specialise in on-location support for dramas and major features, partnering with leading production teams to ensure smooth and successful shoots. With the Film and TV industry experiencing rapid growth, and following our recent acquisition and London Stock Exchange listing, we are entering an exciting phase of development.
The Role
As an Account Manager, you will act as the vital connection between our clients (TV and film production teams) and our support teams based in Bridgend and Longcross, Surrey. This role is ideal for someone with exceptional customer service skills, meticulous attention to detail, and a natural drive to exceed expectations. While the position is based in Bridgend, occasional travel and overnight stays will be required. The salary for this role is determined by a grading system based on experience and performance, with further details provided during the interview process.
Key Responsibilities
- Serve as the primary point of contact for TV/film productions, ensuring seamless day-to-day management of facilities.
- Take ownership of client accounts, delivering an end-to-end service of the highest standard.
- Oversee on-site teams, managing schedules, cover, and any arising issues.
- Maintain a clear and consistent flow of information between production teams and internal departments to enable exceptional service delivery.
- Work closely with the ADF Logistics team to ensure all production movements are timely and efficient.
- Prepare spend reports and advise productions on budget considerations and additional expenditures.
- Manage account financials, ensuring timely invoice payments and minimal debt.
- Conduct site visits to meet clients and Heads of Department (HODs), building strong, lasting relationships and gathering valuable feedback to enhance our services.
- Proactively network to expand and develop your client base.
Requirements
- Excellent communication and relationship-building skills.
- A proactive, can-do attitude and the ability to work well under pressure.
- Exceptional attention to detail and strong organisational skills.
- Proficiency in IT, including Excel and Word.
- The ability to prioritise workloads and thrive in a team environment.
- A background in transport or logistics is advantageous but not essential.
The successful candidate will also demonstrate flexibility with working hours and a talent for identifying opportunities through networking.
Benefits
- 28 days of paid holiday (inclusive of Bank Holidays), increasing with length of service.
- Company Pension Scheme.
- Life Assurance Cover.
- Access to an Employee Assistance Programme.
- Free eye tests.
- Access to exclusive discount schemes.
- Potential to join a Private Health Scheme after completing your probationary period.
Application Process
Facilities by ADF is committed to delivering exceptional service through investment in our people and vehicle fleet. If you’re ready to join a fast-growing, innovative company listed on the London Stock Exchange, we’d love to hear from you! To apply for this exciting opportunity, please click Apply now and submit your CV.
Account Manager employer: Facilities by ADF
Contact Detail:
Facilities by ADF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the film and TV industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or clients, let your enthusiasm shine through. Be genuine and share your passion for the industry. Remember, they’re looking for someone who can build relationships, so being personable is key!
✨Tip Number 3
Prepare for interviews by researching the company and its recent projects. Familiarise yourself with their work in the film and TV sector, and think about how your skills can contribute to their success. This will show them you’re not just another candidate – you’re genuinely interested in being part of their team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Facilities by ADF. So, get your CV ready and hit that 'Apply now' button – we can’t wait to hear from you!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your customer service skills and any relevant experience in transport or logistics. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for Facilities by ADF. Don’t forget to mention your proactive attitude and attention to detail!
Showcase Your Communication Skills: As an Account Manager, communication is key. In your application, demonstrate your ability to build relationships and manage client expectations. We love seeing examples of how you've excelled in this area!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Facilities by ADF
✨Know Your Stuff
Before the interview, make sure you research Facilities by ADF and understand their role in the film and TV industry. Familiarise yourself with their services and recent projects. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Skills
Prepare specific examples that highlight your customer service skills and attention to detail. Think of situations where you went above and beyond for a client or solved a problem under pressure. This will demonstrate your fit for the Account Manager role.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Account Manager position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Dress the Part
While the role may involve flexibility, it's important to present yourself professionally during the interview. Dress smartly to make a good first impression, as it reflects your seriousness about the position and respect for the interviewers.
