Account Manager

Account Manager

Livingston Full-Time 29400 - 36720 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for TV and film productions, ensuring everything runs smoothly.
  • Company: Join a fast-growing company in the exciting film and TV industry.
  • Benefits: Enjoy 28 days of holiday, pension scheme, and exclusive discounts.
  • Why this job: Make a real impact in a dynamic sector while building strong client relationships.
  • Qualifications: Great communication skills and a proactive attitude are essential.
  • Other info: Flexible working hours and opportunities for career growth await you.

The predicted salary is between 29400 - 36720 £ per year.

Base Pay Range

Location: Bridgend, South Wales, CF35 5LJ

Salary: Starting at £29,400 per annum with benefits package.

Job Type: Full-time, Permanent.

Working Hours: 09:00 – 17:00 Monday to Friday (flexibility required).

We are listed on the London Stock Exchange and invite you to join our growing team.

About Us

Facilities by ADF plc provides premium serviced vehicle hire for television and film productions across the UK and Europe. We specialise in on‑location support for dramas and major features, partnering with leading production teams to ensure smooth and successful shoots.

With the Film and TV industry experiencing rapid growth and following our recent acquisition and London Stock Exchange listing, we are entering an exciting phase of development.

Account Manager – The Role

As an Account Manager, you will act as the vital connection between our clients (TV and film production teams) and our support teams based in Bridgend and Longcross, Surrey. This role is ideal for someone with exceptional customer service skills, meticulous attention to detail, and a natural drive to exceed expectations. While the position is based in Bridgend, occasional travel and overnight stays will be required.

The salary for this role is determined by a grading system based on experience and performance, with further details provided during the interview process.

Account Manager – Key Responsibilities

  • Serve as the primary point of contact for TV/film productions, ensuring seamless day-to-day management of facilities.
  • Take ownership of client accounts, delivering an end-to-end service of the highest standard.
  • Oversee on-site teams, managing schedules, cover, and any arising issues.
  • Maintain a clear and consistent flow of information between production teams and internal departments to enable exceptional service delivery.
  • Work closely with the ADF Logistics team to ensure all production movements are timely and efficient.
  • Prepare spend reports and advise productions on budget considerations and additional expenditures.
  • Manage account financials, ensuring timely invoice payments and minimal debt.
  • Conduct site visits to meet clients and Heads of Department (HODs), building strong, lasting relationships and gathering valuable feedback to enhance our services.
  • Proactively network to expand and develop your client base.

Account Manager – Requirements

  • Excellent communication and relationship‑building skills.
  • A proactive, “can‑do” attitude and the ability to work well under pressure.
  • Exceptional attention to detail and strong organisational skills.
  • Proficiency in IT, including Excel and Word.
  • The ability to prioritise workloads and thrive in a team environment.
  • Background in transport or logistics is advantageous but not essential.
  • Flexibility with working hours and talent for identifying opportunities through networking.

Account Manager – Benefits

  • 28 days of paid holiday (inclusive of Bank Holidays), increasing with length of service.
  • Company Pension Scheme.
  • Life Assurance Cover.
  • Access to an Employee Assistance Programme.
  • Free eye tests.
  • Access to exclusive discount schemes.
  • Potential to join a Private Health Scheme after completing your probationary period.

Application Process

To apply for this exciting Account Manager opportunity, please click ‘Apply’ now and submit your CV.

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Account Manager employer: Facilities by ADF

Facilities by ADF is an exceptional employer located in Bridgend, South Wales, offering a vibrant work culture that fosters innovation and growth within the rapidly expanding film and TV industry. With a competitive salary starting at £29,400 and a comprehensive benefits package, including 28 days of paid holiday and a company pension scheme, employees are supported in their professional development while enjoying a collaborative environment that values exceptional customer service and attention to detail.
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Contact Detail:

Facilities by ADF Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager

Tip Number 1

Network like a pro! Get out there and connect with people in the film and TV industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.

Tip Number 2

Show off your skills! When you get the chance to chat with someone from the company, highlight your exceptional customer service skills and attention to detail. Share specific examples of how you've gone above and beyond in previous roles to impress them.

Tip Number 3

Be proactive! If you hear about any upcoming projects or productions, reach out to the relevant teams and express your interest in working with them. This shows initiative and can set you apart from other candidates.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Facilities by ADF. Don’t forget to tailor your CV to highlight your relevant experience for the Account Manager position!

We think you need these skills to ace Account Manager

Customer Service Skills
Attention to Detail
Communication Skills
Relationship-Building Skills
Organisational Skills
Proficiency in IT (Excel and Word)
Ability to Prioritise Workloads
Teamwork
Networking Skills
Flexibility with Working Hours
Problem-Solving Skills
Experience in Transport or Logistics (advantageous)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your customer service skills and any relevant experience in the film and TV industry. We want to see how you can connect with our clients!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your proactive attitude and attention to detail. Tell us why you're excited about joining Facilities by ADF and how you can contribute to our growth.

Showcase Your Communication Skills: As an Account Manager, communication is key. In your application, demonstrate your ability to build relationships and manage information flow. We love seeing examples of how you've excelled in this area before!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!

How to prepare for a job interview at Facilities by ADF

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the Account Manager role and its responsibilities. Familiarise yourself with the film and TV industry, as well as the specific services offered by Facilities by ADF. This will help you demonstrate your knowledge and enthusiasm during the interview.

Showcase Your Communication Skills

As an Account Manager, exceptional communication is key. Prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss how you handle difficult situations and ensure a seamless flow of information between teams.

Demonstrate Attention to Detail

Highlight your meticulous attention to detail by discussing specific instances where this skill has benefited your previous roles. You might want to prepare a scenario where your organisational skills helped avoid potential issues or improved service delivery.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Facilities by ADF. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Account Manager
Facilities by ADF
Location: Livingston

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