Soft Services Director

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.

London | £85,000 - £100,000 + Package

We're currently recruiting for a senior Soft Services leadership opportunity in London, working across large-scale, complex Facilities Management contracts.

These are high-profile positions requiring experienced operational leaders who have managed the full delivery of Soft FM services, with responsibility for large teams, senior client relationships and multi-million-pound P&Ls.

The Role

You'll take overall responsibility for the operational, commercial and strategic performance of Soft Services, with responsibilities including:

• Leading the delivery of multiple Soft FM service lines across a complex contract
• Managing a multi-million-pound P&L, budgets and overall commercial performance
• Leading and developing large operational and management teams
• Building strong relationships with senior client stakeholders
• Ensuring contractual KPIs, SLAs and compliance requirements are achieved
• Driving operational efficiencies, service improvements and continuous improvement
• Supporting mobilisation, change management and TUPE where required
• Developing the long-term operational strategy for the contract

What We're Looking For

• PFI and/or Healthcare FM experience – essential
• Strong experience managing the full Soft Services provision, rather than a single service line
• Responsibility for a multi-million-pound xgikmsk P&L
• Experience leading large, complex FM operations
• Strong commercial and contractual knowledge
• Excellent senior stakeholder and client management skills
• A proven track record of improving service performance and developing high-performing teams

Please apply via this advert and I will be in contact to discuss the roles in further detail.

Please click on the apply button to read the full job description