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- Tasks: Lead Hard FM services in a critical healthcare environment, ensuring compliance and operational excellence.
- Company: Join a leading global FM provider with a focus on healthcare.
- Benefits: Competitive salary, career development opportunities, and a chance to make a real impact.
- Why this job: Shape the future of healthcare facilities management and drive innovation in a dynamic setting.
- Qualifications: Proven leadership in Hard FM, strong technical background, and excellent stakeholder management skills.
- Other info: Opportunity to work in a fast-paced, supportive environment with significant career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Senior Hard Services Manager to lead the delivery of Hard Facilities Management services across a complex, critical Healthcare contract. Working for a leading global FM provider, you will be responsible for ensuring safe, compliant, and high-performing engineering services in a 24/7 clinical environment.
This is a senior leadership role with full accountability for operational performance, statutory compliance, lifecycle planning, and stakeholder engagement across multiple healthcare sites.
Key Responsibilities
- Provide strategic and operational leadership for all Hard FM services, including electrical, mechanical, HVAC, medical gases, BMS, and building fabric.
- Ensure full compliance with healthcare regulations and statutory requirements (HTMs, HBNs, SFG20, H&S legislation).
- Lead, develop, and motivate a multi-disciplinary engineering and management team.
- Own operational performance against KPIs, SLAs, and budgetary targets.
- Act as the senior operational interface with the client, maintaining strong, trusted relationships with clinical and non-clinical stakeholders.
- Drive continuous improvement, innovation, and best practice across the contract.
- Oversee lifecycle, asset management, and capital works planning.
- Manage subcontractors and supply chain partners to ensure quality and value.
- Ensure robust incident management, risk mitigation, and business continuity planning.
About You
- Proven experience in a senior Hard FM leadership role, ideally within Healthcare or other critical environments.
- Strong technical background in building services engineering (electrical or mechanical bias preferred).
- In-depth knowledge of HTMs, healthcare compliance, and statutory maintenance.
- Demonstrable experience managing large teams and complex FM contracts.
- Commercially astute with experience managing budgets and financial performance.
- Excellent client-facing and stakeholder management skills.
- Strong leadership style with the ability to influence at senior level.
Qualifications (Desirable)
- Degree or HNC/HND in Engineering or Building Services.
- IOSH Managing Safely / NEBOSH General Certificate.
- Professional membership (IWFM, CIBSE, IET, or equivalent).
- Authorised Person (AP) experience advantageous.
Senior Hard FM Manager employer: Facilitate Search Ltd
Contact Detail:
Facilitate Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Hard FM Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to Hard FM services and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've motivated teams and driven performance in previous roles. Use specific examples that highlight your ability to manage complex contracts and maintain strong stakeholder relationships.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Senior Hard FM Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Hard FM Manager role. Highlight your experience in leading Hard FM services, especially in healthcare settings. We want to see how your skills match up with what we're looking for!
Showcase Your Leadership Skills: In your application, emphasise your leadership style and how you've successfully managed teams in the past. We love seeing examples of how you've motivated and developed your team to achieve operational excellence.
Demonstrate Compliance Knowledge: Since compliance is key in this role, make sure to mention your knowledge of HTMs and other healthcare regulations. We’re keen to know how you’ve ensured compliance in previous roles, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Facilitate Search Ltd
✨Know Your Hard FM Inside Out
Make sure you brush up on your knowledge of Hard Facilities Management, especially in a healthcare context. Be ready to discuss specific regulations like HTMs and HBNs, and how they impact operational performance. This shows you're not just familiar with the basics but are also well-versed in the nuances of the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading multi-disciplinary teams. Think about times when you've motivated your team or driven continuous improvement. This is a senior role, so demonstrating your leadership style and ability to influence at a senior level will be crucial.
✨Engage with Stakeholders
Since this role involves maintaining strong relationships with clinical and non-clinical stakeholders, come prepared with strategies you've used in the past to build trust and rapport. Discuss how you’ve managed client expectations and ensured satisfaction, as this will resonate well with the interviewers.
✨Be Financially Savvy
As you'll be responsible for budgetary targets, be ready to talk about your experience managing financial performance. Bring examples of how you've successfully balanced quality service delivery with cost management. This will demonstrate your commercial acumen and readiness for the challenges of the role.
