At a Glance
- Tasks: Deliver amazing facial workouts and ensure smooth studio operations across London.
- Company: Join FACEGYM, a pioneering brand in facial fitness and skincare.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Dynamic role with opportunities to work in various vibrant London studios.
- Why this job: Be part of a unique beauty experience that boosts confidence and transforms lives.
- Qualifications: Passion for beauty, excellent communication skills, and a friendly attitude.
The predicted salary is between 27800 - 31200 £ per year.
Our Brand FACEGYM is the first of its kind - a unique facial fitness experience dedicated to boosting confidence. Think of us as a complete workout for your face. We combine sculpting techniques with high-performance skincare, innovative tools, and cutting-edge technology to tone and tighten the 40+ muscles of the face, helping deliver real, visible results. Based in Central London, we are now a fast-growing global brand, operating across the UK and USA, with exciting expansion into new international markets.
This is a dynamic, hybrid role combining hands-on facial training with operational studio support. As a Studio Support Trainer, you will ensure seamless studio operations while stepping into a Studio Lead role when needed, and delivering exceptional facial workouts to maintain outstanding client experience. You will provide flexible coverage across all London studios (including Notting Hill, St John's Wood, Kings Road, Selfridges, and Coal Drops Yard), supporting the business during staff absences, holidays, and peak periods.
Key Responsibilities- Ensure smooth day-to-day studio operations, including front-of-house duties, self check-in/out, walk-ins, and client support
- Manage bookings, cancellations, and client intake for a seamless experience
- Maintain studio cleanliness, hygiene, and overall readiness
- Oversee opening and closing duties as key holder
- Support retail sales, rebooking, and overall revenue growth
- Handle client queries and concerns professionally, in person and over the phone
- Monitor stock levels and support end-of-day reporting
- Deliver high-quality facial workouts in line with FACEGYM protocols
- Build strong client relationships to drive retention and rebooking
- Educate clients on skincare, products, and treatments to support upselling
- Maintain high standards of hygiene
Studio Support Beauty Therapist - London employer: FACEGYM
FACEGYM is an exceptional employer that prioritises employee growth and development within the vibrant setting of Central London. With a strong focus on delivering 5-star customer experiences, team members benefit from a supportive work culture, generous commission structures, and exclusive discounts, making it a truly rewarding place to build a career in the beauty industry.
