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For Companies At a Glance
- Tasks: Lead a vibrant team and drive revenue in a unique facial fitness studio.
- Company: Join FaceGym, the first of its kind in facial fitness and confidence-boosting.
- Benefits: Enjoy exclusive discounts, product perks, and supportive resources for well-being.
- Why this job: Be part of an innovative community that empowers individuals to be their best selves.
- Qualifications: 3+ years in retail management with strong leadership and communication skills.
- Other info: Inclusive environment celebrating diversity and offering excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
As a Studio Manager, you will be responsible for running your home Studio successfully. The main function of this role is to drive revenue and profitability, manage the day-to-day operations of the Studio, as well as manage and support the team. You will champion exceptional customer service within the Studio, create a happy working environment for employees, and ensure continual financial growth while meeting KPI’s.
Key duties and responsibilities
- Ensure all teams KPI targets are consistently met, providing feedback and coaching tools to help improve performance.
- Focus on client loyalty and assess occupancy rates, inspiring the team to improve their own occupancy and rebook goals.
- Manage Studio inventory to ensure it is stocked with necessary products and tools/equipment.
- Ensure team members adapt client conversations appropriately, maximizing every sales opportunity to achieve set KPI’s.
- Train and onboard new team members, ensuring they are aware of FACEGYM's culture and operational practices.
- Take ownership of Studio targets, communicating them daily to ensure all team members work towards their goals.
- Adhere to Health & Safety guidelines regarding equipment sterilization and storage, ensuring cleanliness and presentation of Studios and work stations.
- Support the team in overcoming selling challenges and create retail theatre to attract new customers during downtime.
- Manage and resolve customer complaints effectively and in a timely manner.
- Ensure an inclusive environment in the Studio, embedding Brand Values and creating support and respect.
Person Specification
- At least 3 years experience managing a retail location of more than 10 individuals.
- Previous people management experience with a proven ability to lead and develop a team.
- A motivational leader who inspires high performance and engagement.
- A can-do, entrepreneurial attitude to support and drive the business forward.
- Ability to work under pressure and meet tight deadlines.
- Excellent negotiation and communication skills.
- Strong numeracy skills, with the ability to analyse and interpret financial data effectively.
- Skilled at motivating and leading a team to consistently achieve and exceed goals.
Why Join FaceGym?
- Exclusive Discounts: Enjoy personal, friends, and family discounts on our services.
- Product Perks: Get 50% off FACEGYM products.
- Supportive Resources: Access our free and confidential employee assistance program for personal and professional well-being.
FACEGYM is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. We do not discriminate on the basis of race, ethnicity, nationality, religion or belief, gender identity or expression, sexual orientation, age, disability, marital status, pregnancy or maternity, or any other legally protected characteristic. We believe our people’s differences make us stronger and more innovative, and we welcome applications from all backgrounds. If you require any reasonable adjustments to support you during the recruitment process, please let us know.
Studio Manager UK employer: FACEGYM
Contact Detail:
FACEGYM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Studio Manager UK
✨Tip Number 1
Get to know the company inside out! Research FaceGym's values, mission, and services. This way, when you walk into that interview, you can show them you're not just another candidate – you're genuinely excited about what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral. Plus, it shows you're proactive and really interested in being part of the FaceGym family.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role of Studio Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Studio Manager UK
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining FaceGym and contributing to our mission of boosting confidence and positivity.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Studio Manager role. Focus on your people management skills and any previous successes in driving revenue and customer service.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of the FaceGym family!
How to prepare for a job interview at FACEGYM
✨Know the Brand Inside Out
Before your interview, dive deep into FaceGym's mission and values. Understand their unique approach to facial fitness and how they empower clients. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their community.
✨Showcase Your Leadership Skills
As a Studio Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully managed a team, driven revenue, or improved customer service. Highlight your ability to motivate others and create a positive work environment.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing customer complaints or achieving KPIs. Think through potential scenarios and how you would approach them, demonstrating your problem-solving skills and customer-centric mindset.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team's culture, how success is measured in the role, or what challenges the studio currently faces. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
