At a Glance
- Tasks: Deliver facial workouts and provide top-notch customer service in a vibrant studio environment.
- Company: Join FaceGym, a pioneering brand revolutionising facial fitness with innovative techniques and products.
- Benefits: Enjoy generous commissions, exclusive discounts, and a paid day off for your birthday!
- Other info: Flexible part-time role in Notting Hill, perfect for students looking to gain experience.
- Why this job: Be part of a dynamic team that values creativity, customer connection, and personal growth.
- Qualifications: NVQ 3 Beauty Therapy qualification or equivalent, plus hands-on customer experience.
The predicted salary is between 12000 - 18000 £ per year.
POSITION: Trainer (beauty therapist) 3 days per week
REPORTS TO: Studio Manager
BASED AT: FACEGYM Coal Drops Yard
JOIN THE FACEGYM TEAM
We're looking for passionate, results-driven Beauty Therapists to join our growing London team.
As a FACEGYM Trainer, you'll deliver our signature facial workouts while creating exceptional client experiences that keep clients coming back. If you love skincare, thrive in a luxury environment, and enjoy building genuine relationships with clients, we'd love to hear from you.
ABOUT FACEGYM
FACEGYM is the world's first facial fitness studio, combining sculpting massage techniques with high-performance skincare, innovative tools and cutting-edge technology to tone and strengthen the 40+ muscles of the face. With studios across the UK and USA, we're a fast-growing global brand on a mission to redefine facial fitness.
THE ROLE
As a Trainer, you'll deliver FACEGYM's signature facial workouts while providing a five-star client experience from consultation through to aftercare. You'll educate clients on skincare and facial fitness, build long-term relationships, and maximise every opportunity to drive retail sales, memberships and client loyalty.
WHAT YOU'LL DO
-
Deliver FACEGYM's signature facial workouts in line with brand protocols.
-
Create exceptional client experiences from consultation through to checkout.
-
Recommend workouts, skincare and homecare products tailored to each client's needs.
-
Drive retail sales, rebooking's and client retention.
-
Meet individual sales targets and studio KPIs.
-
Maintain exceptional hygiene, operational and brand standards.
-
Work collaboratively with your team to ensure the smooth running of the studio.
WHO YOU ARE
-
NVQ Level 3 Beauty Therapy qualified (or equivalent).
-
Passionate about skincare, beauty and delivering exceptional client experiences.
-
A confident communicator with excellent customer service and sales skills.
-
Commercially minded with a passion for retail and client retention.
-
Positive, adaptable and thrives in a fast-paced environment.
-
Flexible to work weekdays, evenings and weekends.
WHY JOIN FACEGYM
-
Competitive salary with generous service and retail commission.
-
Exclusive discounts on FACEGYM workouts and 50% off FACEGYM products.
-
Additional annual leave with length of service.
-
Employee Assistance Programme.
-
Industry-leading education and ongoing training.
-
Clear career progression opportunities within a fast-growing global brand.
-
Be part of an innovative business that's redefining beauty and wellness.
MAKE YOUR MOVE
Ready to take your beauty career to the next level? Join FACEGYM and help clients look and feel their most confident every day. We'd love to hear from you.
Trainer (Beauty Therapist) in London employer: FACEGYM
FACEGYM is an exceptional employer that prioritises employee growth and development within the vibrant setting of Central London. With a strong focus on delivering 5-star customer experiences, team members benefit from a supportive work culture, generous commission structures, and exclusive discounts, making it a truly rewarding place to build a career in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Trainer (Beauty Therapist) in London
✨Tip Number 1
Familiarise yourself with FaceGym's unique approach to facial fitness. Understanding their techniques and the benefits of their products will help you engage confidently with customers and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer profiles and ensure you can provide that exceptional 5-star service FaceGym is known for.
✨Tip Number 3
Network within the beauty and wellness community, both online and offline. Building connections can give you insights into the industry and may even lead to referrals or recommendations for the role.
✨Tip Number 4
Stay updated on the latest trends in skincare and beauty treatments. Being knowledgeable about current products and techniques will not only impress during interviews but also show your commitment to continuous learning.
We think you need these skills to ace Trainer (Beauty Therapist) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your NVQ 3 Beauty Therapy qualification and any relevant experience in beauty, retail, or spa settings. Emphasise your customer service skills and ability to work in a team.
Craft a Compelling Cover Letter:In your cover letter, express your passion for beauty therapy and how you align with FaceGym's values of teamwork, adaptability, ownership, and respect. Mention specific experiences that demonstrate your ability to deliver exceptional customer service.
Showcase Your Skills:Highlight your hands-on experience with customers and your knowledge of skincare products and treatments. Provide examples of how you've successfully engaged with clients and built rapport in previous roles.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the beauty industry.
How to prepare for a job interview at FACEGYM
✨Showcase Your Customer Service Skills
As a Trainer at FaceGym, exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to build rapport and adapt your approach to different client needs.
✨Demonstrate Your Knowledge of Skincare
Familiarise yourself with the latest skincare trends and products that FaceGym offers. Be ready to discuss how you can incorporate this knowledge into your training sessions and enhance the customer experience.
✨Practice Your Selling Techniques
Since the role involves selling unique offerings and homecare products, think about your past sales experiences. Prepare to discuss specific strategies you've used to overcome challenges and engage customers effectively.
✨Emphasise Teamwork and Adaptability
FaceGym values teamwork and adaptability. Be prepared to share examples of how you've worked collaboratively in a team setting and adapted to changing situations, especially during busy periods.
