At a Glance
- Tasks: Deliver exceptional facial workouts and support studio operations across London.
- Company: Join FACEGYM, a pioneering beauty brand transforming facial fitness.
- Benefits: Generous commission, exclusive discounts, and additional holiday for each year of service.
- Other info: Flexible hours and opportunities for career growth in a fast-paced industry.
- Why this job: Be part of a dynamic team and gain world-class training in an innovative environment.
- Qualifications: NVQ Level 3 Beauty Therapy or equivalent, with strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Our Brand FACEGYM is the first of its kind - a unique facial fitness experience dedicated to boosting confidence. We combine sculpting techniques with high-performance skincare, innovative tools, and cutting-edge technology to tone and tighten the 40+ muscles of the face, helping deliver real, visible results. Based in Central London, we are now a fast-growing global brand, operating across the UK and USA, with exciting expansion into new international markets.
This is a dynamic, hybrid role combining hands-on facial training with operational studio support. As a Studio Support Trainer, you will ensure seamless studio operations while stepping into a Studio Lead role when needed, and delivering exceptional facial workouts to maintain outstanding client experience. You will provide flexible coverage across all London studios (including Notting Hill, St John’s Wood, Kings Road, Selfridges, and Coal Drops Yard), supporting the business during staff absences, holidays, and peak periods.
Key Responsibilities- Ensure smooth day-to-day studio operations, including front-of-house duties, self check-in/out, walk-ins, and client support
- Manage bookings, cancellations, and client intake for a seamless experience
- Maintain studio cleanliness, hygiene, and overall readiness
- Oversee opening and closing duties as key holder
- Support retail sales, rebooking, and overall revenue growth
- Handle client queries and concerns professionally, in person and over the phone
- Monitor stock levels and support end-of-day reporting
- Deliver high-quality facial workouts in line with FACEGYM protocols
- Build strong client relationships to drive retention and rebooking
- Educate clients on skincare, products, and treatments to support upselling
- Maintain high standards of hygiene, Health & Safety, and studio presentation
- Stay up to date with FACEGYM techniques, products, and innovations
- Use Zenoti to manage bookings, client records, and checkouts
- Represent the brand professionally at all times
- NVQ Level 3 Beauty Therapy qualification or equivalent
- Experience in beauty, retail, or spa environments
- Strong customer service and sales skills
- Confident communicator with strong interpersonal skills
- Positive, adaptable, and able to stay calm under pressure
- Self-motivated with a proactive, hands-on approach
- Team player with a professional and engaging attitude
- Able to stand for extended periods (6–8 hour shifts)
- Fully flexible to work weekdays and weekends
- Generous commission on retail and services
- Exclusive discounts for you, friends, and family on FACEGYM services
- 50% discount on FACEGYM products
- Additional day of holiday for each year of service
- Access to a confidential employee assistance programme
- Work for an innovative, fast-growing global beauty brand
- Be part of a high-energy, results-driven team
- Gain world-class training in a unique concept
- Build a rewarding career with real earning potential
FACEGYM is proud to be an Equal Employment Opportunity employer. We are committed to building a diverse and inclusive workplace and making employment decisions based on merit, qualifications, and business needs. We do not discriminate on any protected characteristic under applicable federal, state, or local laws, and we are committed to providing reasonable accommodations for qualified individuals.
Studio Support Beauty Therapist UK in London employer: FACEGYM
FACEGYM is an exceptional employer that prioritises employee growth and development within the vibrant setting of Central London. With a strong focus on delivering 5-star customer experiences, team members benefit from a supportive work culture, generous commission structures, and exclusive discounts, making it a truly rewarding place to build a career in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Studio Support Beauty Therapist UK in London
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like FACEGYM!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like FACEGYM.
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like FACEGYM.
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at FACEGYM!
We think you need these skills to ace Studio Support Beauty Therapist UK in London
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at FACEGYM
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with FACEGYM's Values
Before the interview, dig deep into FACEGYM's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
