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- Tasks: Deliver facial workouts and create exceptional client experiences at FACEGYM.
- Company: Join the innovative and fast-growing global beauty brand, FACEGYM.
- Benefits: Gain world-class training, flexible hours, and real earning potential.
- Why this job: Be part of a pioneering team shaping a new beauty experience in Richmond.
- Qualifications: NVQ Level 3 Beauty Therapy or equivalent, with strong customer service skills.
- Other info: Dynamic environment with opportunities for career growth and development.
The predicted salary is between 30000 - 40000 £ per year.
Our Brand FACEGYM is the first of its kind - a unique facial fitness experience dedicated to boosting confidence. Think of us as a complete workout for your face. We combine sculpting techniques with high-performance skincare, innovative tools, and cutting-edge technology to tone and tighten the 40 muscles of the face, helping deliver real, visible results. Based in Central London, we are now a fast-growing global brand, operating across the UK and USA, with exciting expansion into new international markets.
Job Summary
Join the first FACEGYM franchise in Richmond and be part of an exciting new launch. In this role, you will deliver facial workouts, create exceptional client experiences, drive sales, and build strong client relationships, helping introduce FACEGYM's innovative services to a new community. You will also play a key role in shaping the studio's culture and setting a high standard of excellence as part of a pioneering team.
Key Duties & Responsibilities
- Deliver all workouts in line with FACEGYM protocols
- Promote and sell FACEGYM workouts, products, and homecare both in-studio and front of house
- Deliver exceptional customer service at every stage of the client journey
- Use strong communication skills, body language, and rapport-building techniques to adapt to different client needs
- Confidently overcome selling challenges and create engaging retail experiences
- Meet and exceed individual sales targets and KPIs
- Maintain clean, organised, and fully stocked workstations in line with Health & Safety standards
- Maximise retail opportunities and drive client retention
- Operate POS systems, tills, and booking systems (Zenoti) efficiently
- Maintain up-to-date knowledge of skincare, products, and treatments
- Communicate effectively with the team and management to ensure smooth studio operations
- Maintain high standards of personal hygiene and professional presentation
- Take full ownership of the client journey - from consultation through to treatment, aftercare, and checkout
Person Specification
- NVQ Level 3 Beauty Therapy qualification or equivalent
- Experience in beauty, retail, or spa environments
- Strong customer service and sales skills
- Confident communicator with strong interpersonal skills
- Positive, adaptable, and able to stay calm under pressure
- Self-motivated with a proactive, hands-on approach
- Team player with a professional and engaging attitude
- Able to stand for extended periods (6-8 hour shifts)
- Fully flexible to work weekdays and weekends
Why FACEGYM?
- Work for an innovative, fast-growing global beauty brand
- Be part of a high-energy, results-driven team
- Gain world-class training in a unique concept
- Build a rewarding career with real earning potential
Equal Opportunity Employer
FACEGYM is proud to be an Equal Employment Opportunity employer. We are committed to building a diverse and inclusive workplace and making employment decisions based on merit, qualifications, and business needs. We do not discriminate on any protected characteristic under applicable federal, state, or local laws, and we are committed to providing reasonable accommodations for qualified individuals.
Beauty Therapist - Richmond upon Thames, London employer: FACEGYM
Contact Detail:
FACEGYM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Therapist - Richmond upon Thames, London
✨Tip Number 1
Get to know FACEGYM inside out! Familiarise yourself with our unique facial fitness concept and the products we offer. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out from the crowd.
✨Tip Number 2
Practice your communication skills! Since you'll be delivering exceptional client experiences, it’s crucial to demonstrate your ability to connect with people. Role-play with a friend or family member to build confidence in your rapport-building techniques.
✨Tip Number 3
Show us your sales skills! Prepare examples of how you've successfully driven sales in previous roles. Whether it's through upselling or creating engaging retail experiences, having concrete examples will help you shine during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the FACEGYM family right from the start!
We think you need these skills to ace Beauty Therapist - Richmond upon Thames, London
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty therapy shine through! Share why you’re excited about the FACEGYM concept and how you can contribute to our unique approach to facial fitness.
Tailor Your Experience: Make sure to highlight your relevant experience in beauty, retail, or spa environments. We want to see how your skills align with what we do at FACEGYM, so don’t hold back on showcasing your qualifications!
Be Personable and Engaging: Remember, we’re all about creating exceptional client experiences. Use your application to demonstrate your strong communication skills and ability to build rapport. A friendly tone can go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at FACEGYM!
How to prepare for a job interview at FACEGYM
✨Know Your FACEGYM Inside Out
Before your interview, make sure you understand FACEGYM's unique approach to facial fitness. Familiarise yourself with their services, products, and the benefits they offer. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
As a Beauty Therapist, exceptional customer service is key. Prepare examples of how you've gone above and beyond for clients in previous roles. Think about specific situations where you built rapport or resolved issues effectively, as this will demonstrate your ability to create exceptional client experiences.
✨Demonstrate Sales Savvy
Since driving sales is part of the role, be ready to discuss your experience with selling beauty products or services. Share strategies you've used to meet sales targets and how you engage clients in retail experiences. This will highlight your proactive approach and ability to maximise opportunities.
✨Prepare for Practical Scenarios
You might be asked to demonstrate your skills during the interview. Brush up on your facial workout techniques and be prepared to discuss how you would handle different client needs. Practising these scenarios can help you feel more confident and show that you're ready to take ownership of the client journey.