At a Glance
- Tasks: Deliver facial workouts and create exceptional client experiences in a vibrant studio.
- Company: Join FACEGYM, a pioneering global beauty brand transforming facial fitness.
- Benefits: World-class training, competitive earnings, and a dynamic team environment.
- Other info: Flexible hours, exciting career growth, and a commitment to diversity.
- Why this job: Be part of an innovative launch and help boost confidence in clients.
- Qualifications: NVQ Level 3 Beauty Therapy or equivalent, with strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Our Brand FACEGYM is the first of its kind - a unique facial fitness experience dedicated to boosting confidence. Think of us as a complete workout for your face. We combine sculpting techniques with high-performance skincare, innovative tools, and cutting-edge technology to tone and tighten the 40 muscles of the face, helping deliver real, visible results. Based in Central London, we are now a fast-growing global brand, operating across the UK and USA, with exciting expansion into new international markets.
Job Summary
Join the first FACEGYM franchise in Liverpool Street and be part of an exciting new launch. In this role, you'll deliver facial workouts, create exceptional client experiences, drive sales, and build strong client relationships, helping introduce FACEGYM's innovative services to a new community. You'll also play a key role in shaping the studio's culture and setting a high standard of excellence as part of a pioneering team.
Key Duties & Responsibilities
- Deliver all workouts in line with FACEGYM protocols
- Promote and sell FACEGYM workouts, products, and homecare both in-studio and front of house
- Deliver exceptional customer service at every stage of the client journey
- Use strong communication skills, body language, and rapport-building techniques to adapt to different client needs
- Confidently overcome selling challenges and create engaging retail experiences
- Meet and exceed individual sales targets and KPIs
- Maintain clean, organised, and fully stocked workstations in line with Health & Safety standards
- Maximise retail opportunities and drive client retention
- Operate POS systems, tills, and booking systems (Zenoti) efficiently
- Maintain up-to-date knowledge of skincare, products, and treatments
- Communicate effectively with the team and management to ensure smooth studio operations
- Maintain high standards of personal hygiene and professional presentation
- Take full ownership of the client journey-from consultation through to treatment, aftercare, and checkout
Person Specification
- NVQ Level 3 Beauty Therapy qualification or equivalent
- Experience in beauty, retail, or spa environments
- Strong customer service and sales skills
- Confident communicator with strong interpersonal skills
- Positive, adaptable, and able to stay calm under pressure
- Self-motivated with a proactive, hands-on approach
- Team player with a professional and engaging attitude
- Able to stand for extended periods (6-8 hour shifts)
- Fully flexible to work weekdays and weekends
Why FACEGYM?
- Work for an innovative, fast-growing global beauty brand
- Be part of a high-energy, results-driven team
- Gain world-class training in a unique concept
- Build a rewarding career with real earning potential
Equal Opportunity Employer
FACEGYM is proud to be an Equal Employment Opportunity employer. We are committed to building a diverse and inclusive workplace and making employment decisions based on merit, qualifications, and business needs. We do not discriminate on any protected characteristic under applicable federal, state, or local laws, and we are committed to providing reasonable accommodations for qualified individuals.
Beauty therapist - London employer: FACEGYM
At FACEGYM, we pride ourselves on being an innovative and fast-growing global beauty brand that offers a unique facial fitness experience. Located in the vibrant heart of Central London, our studio fosters a high-energy, results-driven work culture where team members receive world-class training and have ample opportunities for career growth and earning potential. Join us to be part of a pioneering team that values diversity, inclusivity, and exceptional client experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty therapist - London
✨Tip Number 1
Get to know FACEGYM inside out! Familiarise yourself with their unique facial fitness concept and the products they offer. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out from the crowd.
✨Tip Number 2
Practice your communication skills! Since you'll be delivering exceptional customer service, it’s crucial to demonstrate your ability to connect with clients. Role-play with a friend or family member to build confidence in your rapport-building techniques.
✨Tip Number 3
Showcase your sales skills! Prepare examples of how you've successfully driven sales in previous roles. Whether it’s through upselling or creating engaging retail experiences, having concrete examples will help you shine during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the FACEGYM team and ready to contribute to our exciting journey.
We think you need these skills to ace Beauty therapist - London
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty therapy shine through! Share why you’re excited about the FACEGYM concept and how you can contribute to our unique approach to facial fitness.
Tailor Your Experience:Make sure to highlight your relevant experience in beauty, retail, or spa environments. We want to see how your skills align with our needs, so don’t be shy about showcasing your NVQ Level 3 qualification and any sales achievements!
Be Personable and Engaging:Since client relationships are key at FACEGYM, use your application to demonstrate your strong communication skills. Share examples of how you've built rapport with clients in the past and how you plan to create exceptional experiences.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t miss out on this opportunity!
How to prepare for a job interview at FACEGYM
✨Know Your Stuff
Familiarise yourself with FACEGYM's unique approach to facial fitness. Understand the techniques, products, and technology they use. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a client, as this role is all about creating amazing experiences for customers.
✨Practice Your Sales Pitch
Since driving sales is a key part of the job, practice how you would promote FACEGYM's services and products. Be ready to discuss how you can meet and exceed sales targets while maintaining a positive client experience.
✨Be Yourself and Stay Positive
Let your personality shine through during the interview. FACEGYM values a professional yet engaging attitude, so be positive, adaptable, and ready to connect with the interviewers. A calm and confident demeanour will go a long way!
