At a Glance
- Tasks: Lead facial workouts and deliver exceptional customer experiences in a vibrant new studio.
- Company: Join the first FACEGYM franchise in Cambridge and be part of an exciting new venture.
- Benefits: Competitive pay, dynamic work environment, and opportunities for personal growth.
- Other info: Be part of a pioneering team with excellent career development opportunities.
- Why this job: Make a real impact by introducing innovative beauty services to a brand-new community.
- Qualifications: NVQ 3 Beauty therapy qualification or equivalent and hands-on customer experience.
The predicted salary is between 20000 - 26400 £ per year.
Join us at the first FACEGYM franchise in Cambridge and be part of an exciting new venture. In this role, you'll lead facial workouts, deliver exceptional customer experiences, drive sales, and build lasting client relationships. You'll be at the forefront of introducing FACEGYM's innovative services and retail offerings to a brand-new community, helping shape the studio's culture and set the standard for excellence. This is a unique opportunity to grow with a pioneering team and make a real impact in the launch of our newest location.
Key Duties And Responsibilities:
- Deliver all workouts in line with all FaceGym Workout protocols.
- Responsible for selling the brand's unique offerings, workouts, and homecare products within the studio and when promoting the brand front of house.
- Proactively be aware of the power of body language, rapport building, mirroring and matching behaviours with every customer, adapting selling and customer service skills to different customer profiles and offering 5-star service to everyone.
- Have the confidence to overcome selling challenges and ability to create retail theatre to attract and entice customers, incorporating the client journey and brand story whilst engaging with customers.
- Maintain an exceptional customer experience at every touch point of the customer journey.
- Responsible for meeting retail and service individual targets and KPIs (key performance indicators).
- Ensure work stations are clean, presentable and well stocked with the necessary products and tools/equipment required to carry out the full range of workouts and necessary tasks.
- Have a strong focus on maximizing retail potential and client retention.
- Operate efficiently point of sale systems, card machines and tills.
- Build and constantly update knowledge on skincare, products and workouts.
- Communicate effectively and professionally with all the team, Studio Manager and FaceGym management.
- Use learning from each site to further develop your clients' experience in store.
- Ensure all Health & Safety guidelines are adhered to in relation to the sterilization and storage of all equipment.
- Ensure a high standard of personal hygiene is maintained; grooming guidelines followed, and emphasis is placed on cleanliness as in close contact with clients.
- Lead by example at all times ensuring that you portray a professional image and conduct yourself in a manner that represents the brand at a high standard.
- Establish an effective working relationship with the full team and management.
- Be skillful on Zenoti booking system.
- Excel in a customer self-serviced studio setting, taking full ownership of the client journey from first greeting and consultation through treatment, aftercare, and successful checkout.
Person Specification:
The ideal candidate will have an NVQ 3 Beauty therapy qualification or equivalent, hands-on experience with customers, and previous experience of working within beauty, retail and spa.
Beauty Therapist - Cambridge - New Opening employer: FACEGYM
Join FACEGYM in Cambridge and be part of a vibrant new team dedicated to delivering exceptional beauty experiences. As an employer, we prioritise employee growth through comprehensive training and development opportunities, fostering a supportive work culture that values innovation and collaboration. With the chance to shape our studio's culture and make a significant impact in a brand-new community, this role offers a unique blend of professional fulfilment and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Therapist - Cambridge - New Opening
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like FACEGYM!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like FACEGYM.
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like FACEGYM.
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at FACEGYM!
We think you need these skills to ace Beauty Therapist - Cambridge - New Opening
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at FACEGYM
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with FACEGYM's Values
Before the interview, dig deep into FACEGYM's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
