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For Companies At a Glance
- Tasks: Deliver facial workouts and create exceptional client experiences in a vibrant studio.
- Company: Join FACEGYM, the first of its kind in facial fitness, based in Central London.
- Benefits: Gain world-class training, competitive earnings, and be part of a fast-growing global brand.
- Why this job: Shape the future of beauty while boosting confidence and building strong client relationships.
- Qualifications: NVQ Level 3 Beauty Therapy or equivalent, with strong customer service and sales skills.
- Other info: Flexible hours, dynamic team environment, and opportunities for career growth.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Our Brand FACEGYM is the first of its kind - a unique facial fitness experience dedicated to boosting confidence. Think of us as a complete workout for your face. We combine sculpting techniques with high-performance skincare, innovative tools, and cutting-edge technology to tone and tighten the 40+ muscles of the face, helping deliver real, visible results. Based in Central London, we are now a fast-growing global brand, operating across the UK and USA, with exciting expansion into new international markets.
Job Summary
Join the first FACEGYM franchise in Broadgate and be part of an exciting new launch. In this role, you’ll deliver facial workouts, create exceptional client experiences, drive sales, and build strong client relationships, helping introduce FACEGYM’s innovative services to a new community. You’ll also play a key role in shaping the studio’s culture and setting a high standard of excellence as part of a pioneering team.
Key Duties & Responsibilities
- Deliver all workouts in line with FACEGYM protocols
- Promote and sell FACEGYM workouts, products, and homecare both in-studio and front of house
- Deliver exceptional customer service at every stage of the client journey
- Use strong communication skills, body language, and rapport‑building techniques to adapt to different client needs
- Confidently overcome selling challenges and create engaging retail experiences
- Meet and exceed individual sales targets and KPIs
- Maintain clean, organised, and fully stocked workstations in line with Health & Safety standards
- Maximise retail opportunities and drive client retention
- Operate POS systems, tills, and booking systems (Zenoti) efficiently
- Maintain up-to-date knowledge of skincare, products, and treatments
- Communicate effectively with the team and management to ensure smooth studio operations
- Maintain high standards of personal hygiene and professional presentation
- Take full ownership of the client journey—from consultation through to treatment, aftercare, and checkout
Person Specification
- NVQ Level 3 Beauty Therapy qualification or equivalent
- Experience in beauty, retail, or spa environments
- Strong customer service and sales skills
- Confident communicator with strong interpersonal skills
- Positive, adaptable, and able to stay calm under pressure
- Self‑motivated with a proactive, hands‑on approach
- Team player with a professional and engaging attitude
- Able to stand for extended periods (6–8 hour shifts)
- Fully flexible to work weekdays and weekends
Why FACEGYM?
- Work for an innovative, fast‑growing global beauty brand
- Be part of a high‑energy, results‑driven team
- Gain world‑class training in a unique concept
- Build a rewarding career with real earning potential
Equal Opportunity Employer FACEGYM is proud to be an Equal Employment Opportunity employer. We are committed to building a diverse and inclusive workplace and making employment decisions based on merit, qualifications, and business needs. We do not discriminate on any protected characteristic under applicable federal, state, or local laws, and we are committed to providing reasonable accommodations for qualified individuals.
Trainer (Beauty Therapist) employer: FaceGym Ltd
Contact Detail:
FaceGym Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainer (Beauty Therapist)
✨Tip Number 1
Get to know FACEGYM inside out! Familiarise yourself with our unique facial fitness experience and the benefits it brings. This way, when you chat with us, you can show off your passion and knowledge about what we do.
✨Tip Number 2
Practice your communication skills! Since you'll be delivering workouts and building client relationships, being able to connect with people is key. Try role-playing with friends or family to boost your confidence.
✨Tip Number 3
Show us your sales savvy! Think of creative ways to promote our services and products. Whether it's through social media or in-person interactions, demonstrate how you can drive sales and engage clients.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our exciting team at FACEGYM. We can't wait to see what you've got!
We think you need these skills to ace Trainer (Beauty Therapist)
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty therapy shine through! Share why you’re excited about the FACEGYM concept and how you can contribute to our mission of boosting confidence through facial fitness.
Tailor Your Experience: Make sure to highlight your relevant experience in beauty, retail, or spa environments. We want to see how your skills align with the role, so don’t be shy about showcasing your NVQ Level 3 qualification and any customer service successes!
Be Personable and Engaging: Remember, we’re all about creating exceptional client experiences. Use your application to demonstrate your strong communication skills and ability to build rapport. A friendly tone can go a long way in making your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at FACEGYM. Don’t miss out on being part of our pioneering team!
How to prepare for a job interview at FaceGym Ltd
✨Know Your FACEGYM Inside Out
Before your interview, make sure you understand FACEGYM's unique approach to facial fitness. Familiarise yourself with their services, products, and the benefits they offer. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on delivering exceptional client experiences, prepare examples from your past where you've gone above and beyond for customers. Highlight your communication skills and how you adapt to different client needs—this is key!
✨Demonstrate Your Sales Savvy
Be ready to discuss your experience in sales, especially in beauty or retail environments. Think of specific instances where you met or exceeded sales targets. Showing that you can drive sales while maintaining a positive client relationship will set you apart.
✨Emphasise Team Spirit and Professionalism
FACEGYM values a collaborative culture, so be prepared to talk about your experiences working in teams. Share how you maintain professionalism and hygiene standards, as well as how you contribute to a positive work environment. This will resonate well with their team-oriented ethos.