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For Companies At a Glance
- Tasks: Deliver facial workouts and create exceptional client experiences in a vibrant studio.
- Company: Join FACEGYM, a pioneering global beauty brand transforming facial fitness.
- Benefits: World-class training, flexible hours, and real earning potential in a dynamic environment.
- Why this job: Be part of an innovative team and help boost confidence through unique beauty services.
- Qualifications: NVQ Level 3 Beauty Therapy or equivalent, with strong customer service skills.
- Other info: Exciting career growth opportunities in a fast-paced, supportive culture.
The predicted salary is between 30000 - 40000 £ per year.
Our Brand FACEGYM is the first of its kind - a unique facial fitness experience dedicated to boosting confidence. Think of us as a complete workout for your face. We combine sculpting techniques with high-performance skincare, innovative tools, and cutting-edge technology to tone and tighten the 40+ muscles of the face, helping deliver real, visible results. Based in Central London, we are now a fast-growing global brand, operating across the UK and USA, with exciting expansion into new international markets.
Job Summary
Join the first FACEGYM franchise in Richmond and be part of an exciting new launch. In this role, you’ll deliver facial workouts, create exceptional client experiences, drive sales, and build strong client relationships, helping introduce FACEGYM’s innovative services to a new community. You’ll also play a key role in shaping the studio’s culture and setting a high standard of excellence as part of a pioneering team.
Key Duties & Responsibilities
- Deliver all workouts in line with FACEGYM protocols
- Promote and sell FACEGYM workouts, products, and homecare both in-studio and front of house
- Deliver exceptional customer service at every stage of the client journey
- Use strong communication skills, body language, and rapport-building techniques to adapt to different client needs
- Confidently overcome selling challenges and create engaging retail experiences
- Meet and exceed individual sales targets and KPIs
- Maintain clean, organised, and fully stocked workstations in line with Health & Safety standards
- Maximise retail opportunities and drive client retention
- Operate POS systems, tills, and booking systems (Zenoti) efficiently
- Maintain up-to-date knowledge of skincare, products, and treatments
- Communicate effectively with the team and management to ensure smooth studio operations
- Maintain high standards of personal hygiene and professional presentation
- Take full ownership of the client journey—from consultation through to treatment, aftercare, and checkout
Person Specification
- NVQ Level 3 Beauty Therapy qualification or equivalent
- Experience in beauty, retail, or spa environments
- Strong customer service and sales skills
- Confident communicator with strong interpersonal skills
- Positive, adaptable, and able to stay calm under pressure
- Self-motivated with a proactive, hands-on approach
- Team player with a professional and engaging attitude
- Able to stand for extended periods (6–8 hour shifts)
- Fully flexible to work weekdays and weekends
Why FACEGYM?
- Work for an innovative, fast-growing global beauty brand
- Be part of a high-energy, results-driven team
- Gain world-class training in a unique concept
- Build a rewarding career with real earning potential
Equal Opportunity Employer FACEGYM is proud to be an Equal Employment Opportunity employer. We are committed to building a diverse and inclusive workplace and making employment decisions based on merit, qualifications, and business needs. We do not discriminate on any protected characteristic under applicable federal, state, or local laws, and we are committed to providing reasonable accommodations for qualified individuals.
Trainer (Beauty Therapist) Beauty therapist UK · Richmond (Franchise) employer: FaceGym Ltd
Contact Detail:
FaceGym Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainer (Beauty Therapist) Beauty therapist UK · Richmond (Franchise)
✨Tip Number 1
Get to know FACEGYM inside out! Familiarise yourself with our unique facial fitness experience and the benefits it brings. This way, when you chat with potential clients or during interviews, you can show off your passion and knowledge about what makes us special.
✨Tip Number 2
Practice your communication skills! Whether it's through role-playing with friends or in front of a mirror, being able to confidently engage with clients is key. Remember, it’s all about building rapport and making them feel comfortable during their facial workouts.
✨Tip Number 3
Showcase your sales skills! Think of creative ways to promote our workouts and products. Maybe prepare a mini-pitch or some fun ideas for client engagement that you can share during your interview. We love innovative thinkers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our FACEGYM family. Let’s get you on board!
We think you need these skills to ace Trainer (Beauty Therapist) Beauty therapist UK · Richmond (Franchise)
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty therapy shine through! Share your experiences and what excites you about working with FACEGYM's innovative approach to facial fitness.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the key duties and responsibilities listed in the job description. We want to see how you can contribute to our team!
Be Personable and Engaging: Use a friendly tone in your written application. Remember, we’re looking for someone who can build strong client relationships, so let your personality come through in your writing!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our exciting new franchise in Richmond.
How to prepare for a job interview at FaceGym Ltd
✨Know Your FACEGYM Inside Out
Before your interview, make sure you understand FACEGYM's unique approach to facial fitness. Familiarise yourself with their services, products, and the benefits they offer. This knowledge will not only impress your interviewers but also show your genuine interest in being part of their innovative team.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on delivering exceptional client experiences, be prepared to share examples of how you've provided outstanding customer service in the past. Think about specific situations where you went above and beyond for a client, as this will demonstrate your ability to build strong relationships.
✨Demonstrate Sales Savvy
Sales skills are crucial for this position, so come ready to discuss your experience in promoting and selling products or services. Prepare to talk about how you've met or exceeded sales targets in previous roles, and think of creative ways you could drive sales for FACEGYM's workouts and products.
✨Be Ready to Adapt
In a fast-paced environment like FACEGYM, adaptability is key. During the interview, highlight your ability to stay calm under pressure and adjust your approach based on different client needs. Share examples of how you've successfully navigated challenging situations in the past, showcasing your proactive and positive attitude.