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- Tasks: Deliver facial workouts and create exceptional client experiences in a vibrant studio.
- Company: Join FACEGYM, a pioneering beauty brand transforming facial fitness.
- Benefits: World-class training, flexible hours, and real earning potential.
- Why this job: Be part of an innovative team making a difference in beauty and wellness.
- Qualifications: NVQ Level 3 Beauty Therapy or equivalent; strong customer service skills.
- Other info: Dynamic environment with opportunities for career growth and development.
The predicted salary is between 30000 - 40000 £ per year.
Our Brand FACEGYM is the first of its kind - a unique facial fitness experience dedicated to boosting confidence. We combine sculpting techniques with high-performance skincare, innovative tools, and cutting-edge technology to tone and tighten the 40+ muscles of the face, helping deliver real, visible results. Based in Central London, we are now a fast-growing global brand, operating across the UK and USA, with exciting expansion into new international markets.
Join the first FACEGYM franchise in Richmond and be part of an exciting new launch. In this role, you’ll deliver facial workouts, create exceptional client experiences, drive sales, and build strong client relationships, helping introduce FACEGYM’s innovative services to a new community. You’ll also play a key role in shaping the studio’s culture and setting a high standard of excellence as part of a pioneering team.
Key Duties & Responsibilities- Deliver all workouts in line with FACEGYM protocols
- Promote and sell FACEGYM workouts, products, and homecare both in-studio and front of house
- Deliver exceptional customer service at every stage of the client journey
- Use strong communication skills, body language, and rapport-building techniques to adapt to different client needs
- Confidently overcome selling challenges and create engaging retail experiences
- Meet and exceed individual sales targets and KPIs
- Maintain clean, organised, and fully stocked workstations in line with Health & Safety standards
- Maximise retail opportunities and drive client retention
- Operate POS systems, tills, and booking systems (Zenoti) efficiently
- Maintain up-to-date knowledge of skincare, products, and treatments
- Communicate effectively with the team and management to ensure smooth studio operations
- Maintain high standards of personal hygiene and professional presentation
- Take full ownership of the client journey—from consultation through to treatment, aftercare, and checkout
- NVQ Level 3 Beauty Therapy qualification or equivalent
- Experience in beauty, retail, or spa environments
- Strong customer service and sales skills
- Confident communicator with strong interpersonal skills
- Positive, adaptable, and able to stay calm under pressure
- Self-motivated with a proactive, hands‑on approach
- Team player with a professional and engaging attitude
- Able to stand for extended periods (6–8 hour shifts)
- Fully flexible to work weekdays and weekends
- Work for an innovative, fast-growing global beauty brand
- Be part of a high-energy, results-driven team
- Gain world-class training in a unique concept
- Build a rewarding career with real earning potential
EQUAL OPPORTUNITY EMPLOYER: FACEGYM is proud to be an Equal Employment Opportunity employer. We are committed to building a diverse and inclusive workplace and making employment decisions based on merit, qualifications, and business needs. We do not discriminate on any protected characteristic under applicable federal, state, or local laws, and we are committed to providing reasonable accommodations for qualified individuals.
Beauty therapist in Richmond employer: FaceGym Ltd
Contact Detail:
FaceGym Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty therapist in Richmond
✨Tip Number 1
Get to know FACEGYM inside out! Familiarise yourself with their unique facial fitness experience and the products they offer. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out from the crowd.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships with clients, make sure you can confidently chat about skincare and treatments. Role-play with a friend or family member to get comfortable discussing your ideas and experiences.
✨Tip Number 3
Show off your sales skills! Think of examples where you've successfully sold products or services in the past. Be ready to share these stories during your interview to demonstrate how you can drive sales and meet targets at FACEGYM.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the FACEGYM team and ready to be part of something exciting!
We think you need these skills to ace Beauty therapist in Richmond
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty therapy shine through! Share why you’re excited about the FACEGYM concept and how you can contribute to our unique approach to facial fitness.
Tailor Your Experience: Make sure to highlight your relevant experience in beauty, retail, or spa environments. We want to see how your skills align with our needs, so don’t be shy about showcasing your NVQ Level 3 qualification and any sales achievements!
Be Personable and Engaging: Remember, we’re all about creating exceptional client experiences. Use your application to demonstrate your strong communication skills and how you build rapport with clients. A friendly tone goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at FACEGYM!
How to prepare for a job interview at FaceGym Ltd
✨Know Your Stuff
Make sure you brush up on the latest skincare trends and FACEGYM's unique approach to facial fitness. Being knowledgeable about their services and products will show your passion and commitment to the role.
✨Show Off Your People Skills
As a beauty therapist, you'll need to connect with clients. Practice your communication skills and think of ways to build rapport quickly. Remember, it's all about creating an exceptional client experience!
✨Demonstrate Your Sales Savvy
Prepare to discuss how you've successfully driven sales in previous roles. Think of specific examples where you exceeded targets or created engaging retail experiences. This will highlight your ability to promote FACEGYM's workouts and products.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving skills and adaptability. Think about how you'd handle different client needs or overcome selling challenges, as this will showcase your proactive approach.