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- Tasks: Lead high-profile accounts and drive business growth through strategic account management.
- Company: Fabrick Marketing Communications is a dynamic agency focused on innovative marketing solutions.
- Benefits: Enjoy flexible working, 25 days holiday, birthday leave, and a pension scheme.
- Why this job: Join a creative team, make an impact, and develop your leadership skills in a fast-paced environment.
- Qualifications: 5-8 years in senior leadership with proven success in client management and business development.
- Other info: Hybrid role with opportunities for networking and industry engagement.
The predicted salary is between 39000 - 46000 £ per year.
Job Overview:
Department: Account Management
Location: Fabrick Marketing Communications Ltd, Maidstone ME16 8JE
Report To: Director
Employment Type: Full Time
Hybrid Working: Available
Travel & Driving License: Required
Salary: £45k-£55k
Fabrick Marketing Communications is seeking an experienced, commercially aware Head of Client Services to lead on a number of high-profile accounts and support on overall client service offering. The purpose of the role is to drive growth within existing accounts, and unlock new business opportunities with the support of the senior leadership team. This is a hybrid role combining strategic account leadership with hands-on business development experience. The ideal candidate is a confident communicator with an enthusiasm to learn and have an entrepreneurial mindset in order to maximise opportunities across the client portfolio. The candidate will also need experience with team leadership and be able to lead on marketing campaign strategy and planning.
Key Responsibilities:
- Account Management
- Serve as the senior point of contact for a portfolio of key clients
- Lead client strategy, campaign planning and support the Directorate team with client reviews
- Ensure delivery of high-quality work meets client expectations and KPIs
- Lead on integrated marketing campaigns and have the confidence to challenge opinions and viewpoints
- Oversee budgeting, resourcing and commercial management of accounts
- Identify, nurture and convert new business leads
- Develop tailored proposals, coordinating the creative teams to deliver exciting campaigns that are fresh and equally targeted
- Attend industry events, networking opportunities and present the agency externally
- Report to the senior leadership team on a monthly basis
Required Skills & Experience
- 5-8 years in a senior leadership role
- Proven track record of managing multiple accounts and building strong client relationships
- Demonstrated success in winning new business and growing existing accounts
- A rounded knowledge of digital marketing, content strategy and building omni-channel campaigns
- Acute commercial awareness
- Strong communication both written and verbal, negotiation and presentation skills
- Thrives in a fast-paced, deadline driven environment
- Works effectively and confidently under pressure
Desired Qualities
- Experience in a creative, digital or content marketing agency
- Construction and built environment knowledge
- Comfortable operating in both strategic and hands-on capacities
- Network of industry contacts within the built environment
What We Offer You
- Flexible & hybrid working arrangements
- 25 days holiday plus bank holidays
- An extra day for birthday leave
- Pension contribution scheme
How to Apply:
Interested? Please enclose your CV and covering letter to Amelia@fabrick.agency
Head of Client Services with proven Business Development experience employer: Fabrick
Contact Detail:
Fabrick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Client Services with proven Business Development experience
✨Tip Number 1
Network actively within the marketing and business development sectors. Attend industry events and engage with professionals in the built environment to expand your connections, as this role requires a strong network of industry contacts.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams and client accounts in previous roles. Be prepared to discuss specific strategies you've implemented that led to growth and client satisfaction.
✨Tip Number 3
Familiarise yourself with the latest trends in digital marketing and omni-channel campaigns. Being knowledgeable about current strategies will help you stand out as a candidate who can lead innovative marketing efforts.
✨Tip Number 4
Prepare to showcase your commercial awareness by discussing how you've identified and capitalised on new business opportunities in the past. Highlight any successful proposals or campaigns you've developed that resulted in significant growth.
We think you need these skills to ace Head of Client Services with proven Business Development experience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in client services and business development. Use specific examples that demonstrate your success in managing accounts and winning new business.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your leadership experience and how it aligns with the responsibilities outlined in the job description. Be sure to mention your understanding of digital marketing and campaign strategy.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application reflects your written communication skills. Use clear, concise language and maintain a professional tone throughout your CV and cover letter.
Highlight Relevant Achievements: Include quantifiable achievements in your application, such as successful campaigns you've led or new business leads you've converted. This will help demonstrate your capability to drive growth and manage high-profile accounts effectively.
How to prepare for a job interview at Fabrick
✨Showcase Your Business Development Success
Prepare specific examples of how you've successfully identified and converted new business leads in your previous roles. Highlight any tailored proposals you've developed that led to exciting campaigns, as this will demonstrate your ability to drive growth.
✨Demonstrate Strong Client Management Skills
Be ready to discuss your experience managing multiple accounts and building strong client relationships. Share instances where you led client strategy and campaign planning, ensuring high-quality work that met client expectations.
✨Exhibit Your Communication Prowess
Since strong communication skills are crucial for this role, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've effectively negotiated and presented ideas to clients and senior leadership teams.
✨Prepare for a Fast-Paced Environment
Given the fast-paced nature of the role, be prepared to share how you've thrived under pressure in previous positions. Discuss strategies you've used to manage deadlines and ensure successful project delivery.
