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- Tasks: Engage with customers, provide tailored advice, and manage sales processes in a busy showroom.
- Company: A well-established, family-run retailer known for premium quality products.
- Benefits: Competitive salary, bonus potential, and a supportive team environment.
- Why this job: Join a growing business and make a real impact on customer experiences.
- Qualifications: 2+ years in customer-facing sales, strong communication skills, and CRM experience.
- Other info: Fast-paced role with opportunities to showcase your passion for interiors.
The predicted salary is between 26000 - 28000 £ per year.
A well-established, family-run retailer is expanding its team and seeking a confident, service-driven Sales Advisor for their showroom in the local area. Known for delivering exceptional customer experiences and premium quality products, this growing business is looking for someone who thrives in a busy, customer-focused environment. You will play a key role in delivering outstanding service throughout the full customer journey – from initial enquiry through to aftersales care.
This is a varied position combining showroom-based sales, technical advice, administration, and customer support both in person and over the phone/email.
Description of the role:- Engage with customers in the showroom and over phone/email to guide them through the sales process.
- Provide tailored advice on products, technical suitability, sizing, and design.
- Create quotations, process payments, arrange deliveries, and resolve customer queries.
- Manage sample requests and follow up with prospective customers.
- Maintain accurate customer records in the CRM system.
- Ensure the showroom remains tidy, welcoming, and well-presented.
- Confirm showroom appointments and prepare refreshments for visitors.
- Make proactive follow-up calls to clients and handle all incoming enquiries efficiently.
- Minimum 2 years' experience in a customer-facing sales or retail role.
- Strong communication skills with excellent attention to detail.
- Experience using a CRM system and Microsoft Office.
- Highly organised with the ability to manage multiple tasks in a fast-paced setting.
- A proactive, hands-on attitude.
- Experience in the luxury or premium retail market is a bonus.
If you’re a confident communicator with a passion for interiors and a natural flair for delivering outstanding customer experiences, we’d love to hear from you!
Sales Advisor employer: fabric recruitment
Contact Detail:
fabric recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with them, be ready to talk about your experience and how it aligns with their needs. Highlight your customer service skills and any relevant sales achievements.
✨Tip Number 3
Follow up after your initial conversation. A quick email thanking them for their time and reiterating your enthusiasm can make a big difference. It shows you're proactive and keen on the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer-facing roles and any experience in sales or retail, especially if it’s in a premium environment like ours.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for interiors and customer service. Share specific examples of how you've delivered outstanding experiences in previous roles, as this is key for us at StudySmarter.
Show Off Your Communication Skills: Since strong communication is crucial for this role, ensure your application is clear and well-structured. Use a friendly tone that reflects your personality, just like we do when engaging with our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at fabric recruitment
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the products the retailer offers. Research their range and understand the technical aspects, as well as how they stand out in the market. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you delivered exceptional customer service. Think about specific situations where you went above and beyond for a customer. This will demonstrate your ability to thrive in a busy, customer-focused environment, which is key for this Sales Advisor position.
✨Practice Your Communication Style
Since strong communication skills are essential, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family, focusing on how you engage with customers and provide tailored advice. This will help you feel more at ease during the actual interview.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the Sales Advisor role. This shows your enthusiasm for the position and helps you determine if it’s the right fit for you.