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For Companies At a Glance
- Tasks: Engage with customers, provide tailored advice, and manage sales processes.
- Company: A family-run retailer known for exceptional customer experiences and premium products.
- Benefits: Competitive salary, bonus potential, and a supportive team environment.
- Why this job: Join a growing business and make a real impact in customer service.
- Qualifications: 2+ years in customer-facing sales, strong communication skills, and CRM experience.
- Other info: Fast-paced role with opportunities to showcase your passion for interiors.
The predicted salary is between 26000 - 28000 £ per year.
A well-established, family-run retailer is expanding its team and seeking a confident, service-driven Sales Advisor for their showroom in the local area. Known for delivering exceptional customer experiences and premium quality products, this growing business is looking for someone who thrives in a busy, customer-focused environment.
You will play a key role in delivering outstanding service throughout the full customer journey - from initial enquiry through to aftersales care. This is a varied position combining showroom-based sales, technical advice, administration, and customer support both in person and over the phone/email.
Description of the role:- Engage with customers in the showroom and over phone/email to guide them through the sales process.
- Provide tailored advice on products, technical suitability, sizing, and design.
- Create quotations, process payments, arrange deliveries, and resolve customer queries.
- Manage sample requests and follow up with prospective customers.
- Maintain accurate customer records in the CRM system.
- Ensure the showroom remains tidy, welcoming, and well-presented.
- Confirm showroom appointments and prepare refreshments for visitors.
- Make proactive follow-up calls to clients and handle all incoming enquiries efficiently.
- Minimum 2 years' experience in a customer-facing sales or retail role.
- Strong communication skills with excellent attention to detail.
- Experience using a CRM system and Microsoft Office.
- Highly organised with the ability to manage multiple tasks in a fast-paced setting.
- A proactive, hands-on attitude.
- Experience in the luxury or premium retail market is a bonus.
If you are a confident communicator with a passion for interiors and a natural flair for delivering outstanding customer experiences, we would love to hear from you.
Holiday Advisor (Sales Advisor) (Permanent) in Loughborough employer: fabric recruitment
Contact Detail:
fabric recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holiday Advisor (Sales Advisor) (Permanent) in Loughborough
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your experience in customer-facing roles and your ability to thrive in a busy environment. Be ready to share specific examples that demonstrate your skills and passion for delivering exceptional service.
✨Tip Number 3
Don’t just wait for the interview – engage with the company on social media! Comment on their posts or share relevant content. This shows initiative and can help you stand out from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Holiday Advisor (Sales Advisor) (Permanent) in Loughborough
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and interiors. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Experience: Make sure to highlight your relevant experience in customer-facing roles. We’re looking for someone who thrives in busy environments, so share specific examples of how you've delivered exceptional service or handled multiple tasks effectively.
Be Detail-Oriented: Attention to detail is key in this role, so ensure your application is free from typos and errors. We appreciate well-organised applications that reflect your ability to manage customer records accurately, just like you would in the job!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at fabric recruitment
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the products the retailer offers. Research their premium quality items and think about how you would explain their features and benefits to customers. This will show your passion for the role and help you stand out.
✨Practice Your Customer Interaction Skills
Since this role is all about delivering exceptional customer experiences, practice common customer scenarios. Role-play with a friend or family member to refine your communication skills and ensure you can handle queries confidently, whether in person or over the phone.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks in a busy environment. Think of examples from your past experience where you successfully juggled various responsibilities, like processing payments while assisting customers. This will demonstrate your ability to thrive in a fast-paced setting.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.