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- Tasks: Engage with customers, provide tailored advice, and manage sales processes in a busy showroom.
- Company: A family-run retailer known for exceptional customer experiences and premium products.
- Benefits: Competitive salary, bonus potential, and a supportive team environment.
- Why this job: Join a growing business and make a real impact on customer journeys.
- Qualifications: 2+ years in customer-facing sales, strong communication skills, and CRM experience.
- Other info: Fast-paced role with opportunities to showcase your passion for interiors.
The predicted salary is between 26000 - 28000 £ per year.
A well-established, family-run retailer is expanding its team and seeking a confident, service-driven Sales Advisor for their showroom in the local area. Known for delivering exceptional customer experiences and premium quality products, this growing business is looking for someone who thrives in a busy, customer-focused environment.
You will play a key role in delivering outstanding service throughout the full customer journey - from initial enquiry through to aftersales care. This is a varied position combining showroom-based sales, technical advice, administration, and customer support both in person and over the phone/email.
Description of the role:- Engage with customers in the showroom and over phone/email to guide them through the sales process.
- Provide tailored advice on products, technical suitability, sizing, and design.
- Create quotations, process payments, arrange deliveries, and resolve customer queries.
- Manage sample requests and follow up with prospective customers.
- Maintain accurate customer records in the CRM system.
- Ensure the showroom remains tidy, welcoming, and well-presented.
- Confirm showroom appointments and prepare refreshments for visitors.
- Make proactive follow-up calls to clients and handle all incoming enquiries efficiently.
- Minimum 2 years' experience in a customer-facing sales or retail role.
- Strong communication skills with excellent attention to detail.
- Experience using a CRM system and Microsoft Office.
- Highly organised with the ability to manage multiple tasks in a fast-paced setting.
- A proactive, hands-on attitude.
- Experience in the luxury or premium retail market is a bonus.
If you are a confident communicator with a passion for interiors and a natural flair for delivering outstanding customer experiences, we would love to hear from you.
Holiday Advisor (Sales Advisor) in Loughborough employer: fabric recruitment
Contact Detail:
fabric recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holiday Advisor (Sales Advisor) in Loughborough
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with them, be ready to explain how your experience aligns with their needs. Highlight your customer service skills and any relevant sales experience to make a strong impression.
✨Tip Number 3
Follow up after your initial conversation! A quick email thanking them for their time and reiterating your enthusiasm can set you apart from other candidates. It shows you're proactive and really keen on the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Holiday Advisor (Sales Advisor) in Loughborough
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond to deliver exceptional service, just like we do at StudySmarter!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the job description. It shows us you’re genuinely interested in the role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Remember, attention to detail is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at fabric recruitment
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the products the retailer offers. Understand their features, benefits, and how they cater to customer needs. This will help you demonstrate your ability to provide tailored advice during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will highlight your service-driven attitude, which is crucial for the role.
✨Practice Your Communication Style
Since strong communication skills are key for this position, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family to get comfortable with discussing your experience and answering common interview questions.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks in a fast-paced environment. Share specific strategies you use to stay organised, especially when handling customer queries and maintaining records. This will show that you can thrive in the busy showroom setting.