Credit & Collections Specialist
Bingham
£30,000 to £35,000 DOE
We're seeking a proactive and organised individual to join our dynamic collections team. In this varied role, you'll manage overdue accounts, coordinate legal proceedings, and oversee the return and resale of end-of-lease equipment. You'll be a key player in maintaining productive relationships with partners, customers, and internal departments.
Description of the role:
- Monitor and manage overdue accounts to support debt recovery goals.
- Prepare documentation for collection and litigation processes.
- Handle customer payment reschedule requests and maintain accurate communication records.
- Liaise with legal advisors to coordinate ongoing litigation cases.
- Oversee the return and resale of end-of-lease equipment.
- Develop and maintain positive working relationships with dealers, sales teams, and internal departments.
- Contribute to process improvements and support training of other team members.
- Occasionally support underwriting and other finance-related teams.
About you:
- Experience in debt recovery, credit control, or collections.
- Background in customer service, finance, or administration.
- Excellent communication and organisational skills.
- Ability to manage sensitive conversations with professionalism and empathy.
Experienced in collections and ready to make an impact? apply today!
