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- Tasks: Lead a team, drive sales, and ensure top-notch customer service.
- Company: Join a growing UK company that values staff training and development.
- Benefits: Enjoy a competitive salary and opportunities for career growth.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Customer service experience in a leadership role is essential.
- Other info: Weekend work on a rota basis; perfect for those seeking flexible hours.
The predicted salary is between 20800 - 36400 £ per year.
This is an exciting opportunity to join a growing company with sites across the UK who invest in training and development for all their staff, helping them to achieve their career goals.
You will be part of a small team responsible for overseeing Customer Service Advisors. You will drive sales to hit targets and KPIs whilst ensuring all customers receive an excellent service at all points of their service journey.
Description of the role- Ensuring financial targets are achieved and driving sales.
- Responding to customer needs, overseeing Customer Service Advisors.
- Ensuring all working practices are adhered to.
- Ensuring compliance with financial procedures.
- Maximising sales at each opportunity to achieve targets.
- Completing all administrative tasks for the business.
- Identifying operational issues in absence of the Manager.
- Excellent communication skills, being able to communicate on a range of levels.
- Able to motivate staff to achieve targets.
- Taking accountability in the absence of the Manager.
- IT literate, being able to pick up new systems.
If you have a Customer Service background within a Team Leader/Supervisory role and a strong desire to learn and develop, don't hesitate to apply or reach out for more information!
Assistant Store Manager employer: fabric recruitment
Contact Detail:
fabric recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with the company's values and mission. Understanding what drives the company will help you align your answers during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Brush up on your leadership skills. Since the role involves overseeing Customer Service Advisors, think of examples from your past experiences where you've successfully motivated a team or resolved conflicts.
✨Tip Number 3
Prepare to discuss how you would handle specific customer service scenarios. Being able to demonstrate your problem-solving skills and customer-centric approach will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any supervisory roles you've held. Emphasise your ability to drive sales and meet targets, as these are key aspects of the Assistant Store Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples from your past experiences that demonstrate your communication skills and ability to motivate a team.
Highlight Relevant Skills: Clearly outline your IT literacy and any experience with financial procedures or administrative tasks. This will show that you are well-equipped to handle the responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at fabric recruitment
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to motivate and oversee a team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to drive sales and achieve targets.
✨Demonstrate Customer Service Excellence
Since the role involves ensuring excellent customer service, think of specific instances where you went above and beyond for a customer. This will show your commitment to customer satisfaction and your understanding of its importance in retail.
✨Familiarise Yourself with Financial Procedures
Understanding financial targets and compliance is crucial. Brush up on basic financial concepts relevant to retail, and be ready to discuss how you have previously managed or adhered to financial procedures in your past roles.
✨Prepare Questions About the Company
Show your interest in the company by preparing thoughtful questions. Ask about their training and development programmes, as this aligns with your desire to learn and grow within the role, demonstrating your long-term commitment.
