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- Tasks: Engage with customers, provide tailored advice, and manage sales processes.
- Company: A family-run retailer known for exceptional customer experiences and premium products.
- Benefits: Competitive salary, bonus potential, and a supportive team environment.
- Other info: Fast-paced environment with opportunities to showcase your passion for interiors.
- Why this job: Join a growing business and make a real impact in customer satisfaction.
- Qualifications: 2+ years in customer-facing sales, strong communication skills, and CRM experience.
The predicted salary is between 26000 - 28000 £ per year.
A well-established, family-run retailer is expanding its team and seeking a confident, service-driven Sales Advisor for their showroom in the local area. Known for delivering exceptional customer experiences and premium quality products, this growing business is looking for someone who thrives in a busy, customer-focused environment.
You will play a key role in delivering outstanding service throughout the full customer journey - from initial enquiry through to aftersales care. This is a varied position combining showroom-based sales, technical advice, administration, and customer support both in person and over the phone/email.
Description of the role:- Engage with customers in the showroom and over phone/email to guide them through the sales process.
- Provide tailored advice on products, technical suitability, sizing, and design.
- Create quotations, process payments, arrange deliveries, and resolve customer queries.
- Manage sample requests and follow up with prospective customers.
- Maintain accurate customer records in the CRM system.
- Ensure the showroom remains tidy, welcoming, and well-presented.
- Confirm showroom appointments and prepare refreshments for visitors.
- Make proactive follow-up calls to clients and handle all incoming enquiries efficiently.
- Minimum 2 years' experience in a customer-facing sales or retail role.
- Strong communication skills with excellent attention to detail.
- Experience using a CRM system and Microsoft Office.
- Highly organised with the ability to manage multiple tasks in a fast-paced setting.
- A proactive, hands-on attitude.
- Experience in the luxury or premium retail market is a bonus.
If you are a confident communicator with a passion for interiors and a natural flair for delivering outstanding customer experiences, we would love to hear from you!
Sales Advisor in London employer: Fabric Recruitment Ltd
Contact Detail:
Fabric Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in London
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your experience in customer-facing roles and your ability to provide tailored advice. Role-playing with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the Sales Advisor position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Advisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer-facing roles and any experience in sales or retail, especially in a premium environment. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about delivering exceptional customer experiences. Share specific examples of how you've gone above and beyond in previous roles, and let your personality come through.
Show Off Your Communication Skills: As a Sales Advisor, strong communication is key. In your application, make sure to demonstrate your ability to engage with customers effectively. Whether it's through your writing style or by mentioning past experiences, we want to see that you can connect with people!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to join our family-run business!
How to prepare for a job interview at Fabric Recruitment Ltd
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the products the retailer offers. Understand their features, benefits, and any technical specifications. This will help you answer questions confidently and show your genuine interest in providing tailored advice to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to thrive in a busy, customer-focused environment.
✨Practice Your Communication Style
Since strong communication skills are key for this role, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family, focusing on how you engage with customers and handle inquiries over the phone or email.
✨Be Ready for Role-Play Scenarios
Expect to participate in role-play scenarios during the interview. This could involve simulating a customer interaction. Prepare by thinking about how you would guide a customer through the sales process, addressing their needs and concerns effectively.