At a Glance
- Tasks: Assist customers, upsell products, and provide effective solutions in a dynamic sales environment.
- Company: Join a successful business with a focus on customer service and sales.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and discounts.
- Other info: Training provided in London with travel and accommodation covered.
- Why this job: Great opportunity for growth and to make a real impact in sales.
- Qualifications: Experience in customer service/sales and strong communication skills required.
The predicted salary is between 26509 - 28500 £ per year.
Location: Birmingham
Compensation: £26,500 + bonus
Hours: Monday‑Friday with weekends on a rota
Training: Training in London (Travel and accommodation provided)
Overview: This is an exciting opportunity to join a successful business with opportunities to develop through the business, utilising your sales and customer service expertise.
Responsibilities:
- Assist customers face‑to‑face, over the phone, and discuss their requirements and offer effective solutions.
- Upsell additional products and services where possible while converting enquiries to orders.
- Deal with sales enquiries over the phone and face‑to‑face.
- Promote products and services to both new and existing customers.
- Maintain a clean and tidy environment for all customers and staff.
- Complete all administrative duties and provide back office support.
- Work as a team to achieve targets.
Qualifications:
- Experience of working within a customer service/sales environment.
- Ability to communicate with customers via various channels.
- Effective up‑selling skills and ability to work to targets and SLAs.
- IT literate, including Microsoft Office and the ability to pick up new systems.
- Some lone working and key holder responsibilities.
Benefits:
- Quarterly bonus scheme
- Length of service rewards
- Discounts and vouchers
If you enjoy working with customers, thrive in a sales‑driven environment and are looking for a role with real progression opportunities, we'd love to receive your application.
Customer Sales Advisor in Birmingham employer: Fabric Inc.
Join a dynamic team in Birmingham as a Customer Sales Advisor, where your sales and customer service skills will be valued and nurtured. With a supportive work culture that prioritises employee growth, you will benefit from comprehensive training, a quarterly bonus scheme, and exciting opportunities for career advancement. Experience the satisfaction of helping customers while enjoying a vibrant workplace that rewards dedication and success.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Advisor in Birmingham
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Fabric Inc. as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Fabric Inc. and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Fabric Inc.’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Customer Sales Advisor in Birmingham
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Fabric Inc., highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Fabric Inc., but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Fabric Inc..
How to prepare for a job interview at Fabric Inc.
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Fabric Inc. offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Fabric Inc. but also helps you get a feel for whether you’d thrive in that environment.
