At a Glance
- Tasks: Manage our e-commerce store and marketplace channels with a focus on product onboarding and content accuracy.
- Company: Join a creative, design-led brand that values visual storytelling.
- Benefits: Career progression opportunities, collaborative culture, and a chance to grow your skills.
- Other info: Dynamic role with a focus on teamwork and stakeholder coordination.
- Why this job: Be a key player in delivering exceptional online customer experiences and driving e-commerce success.
- Qualifications: 2-3 years in e-commerce operations and hands-on experience with Shopify.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a hands-on, detail-oriented Junior Digital Store Manager to support the day-to-day management of our e-commerce store and third-party marketplace channels. This is an exciting opportunity for someone with a few years of experience in e-commerce operations who is looking to grow within a creative, design-led brand with a strong focus on visual storytelling.
The role offers excellent opportunities for career progression for the right candidate, with genuine scope to develop professionally and take on greater responsibility as the business grows.
The successful candidate will act as a key point of coordination between stakeholders, including copywriters, translators, photographers, and internal product teams, ensuring all website content is delivered accurately and efficiently across multiple languages and markets.
Key Responsibilities- E-commerce Store Management
- Manage the end-to-end product onboarding process for the e-commerce website.
- Upload, update, and maintain product information, descriptions, specifications, imagery, pricing, and tagging.
- Ensure product data is accurately transferred from line sheets and internal product documentation.
- Support new collection launches, seasonal updates, and promotional campaigns across the website.
- Assist with day-to-day website updates, including content changes, page edits, and ad hoc modifications required to keep the site current and trading effectively.
- Monitor the website for content issues, broken links, and merchandising inconsistencies, resolving them promptly.
- Maintain product collections, navigation, and landing pages to ensure a seamless customer experience.
- Regularly review website content to maintain accuracy, consistency, and alignment with brand standards.
- Marketplace Management
- Manage product listings across third-party marketplace channels, including Zalando and other platforms.
- Ensure product data, imagery, and attributes meet each platform's specific requirements and guidelines.
- Monitor and resolve listing errors, feed issues, and content rejections promptly.
- Keep marketplace listings aligned with website updates, new product launches, and pricing changes.
- Stakeholder Coordination
- Liaise with copywriters to ensure product descriptions and marketing content are delivered on schedule.
- Coordinate with translation teams to ensure all content is accurately localised across multiple languages.
- Work closely with photographers and creative teams to obtain, organise, and publish product imagery.
- Act as a key point of contact between departments to ensure seamless content delivery across all channels.
- Website Merchandising & Launch Management
- Support and manage website updates for new collection launches, promotional campaigns, seasonal events, and other commercial activities.
- Ensure all products, imagery, pricing, and promotional content are published accurately and on time.
- Maintain merchandising standards across product categories and landing pages to optimise the customer experience.
- Website Maintenance & Functionality
- Monitor website functionality and content performance to ensure a seamless user experience.
- Identify and resolve content-related issues, missing information, and merchandising inconsistencies.
- Support ongoing website improvements and content optimisation initiatives.
- Ensure all multilingual website content remains current, accurate, and aligned with brand guidelines.
- 2–3 years' experience in e-commerce operations, digital store management, or a similar role.
- Hands-on experience managing and maintaining websites using Shopify, including product setup, collections, merchandising, content updates, and promotional activities.
- Understanding of Shopify product management; additional training will be provided.
- Experience managing listings on third-party marketplaces, such as Zalando, would be highly desirable.
- Strong attention to detail and excellent organisational skills.
- Ability to manage multiple projects and deadlines in a fast-paced environment.
- Strong communication and stakeholder management skills.
- Experience coordinating with copywriters, translators, photographers, creative teams, and external agencies.
- Understanding of product data management, online merchandising, and e-commerce best practices.
- Experience managing multilingual websites and international e-commerce operations would be highly desirable.
- Familiarity with website analytics, SEO best practices, and conversion-focused merchandising would be advantageous.
- A proactive, solution-oriented individual.
- Strong project coordination and time management skills.
- A passion for delivering exceptional online customer experiences across all digital touchpoints.
- Someone who thrives in a collaborative environment and can effectively coordinate multiple stakeholders to meet deadlines.
- A genuine interest in e-commerce and digital retail.
- Someone who takes ownership of their work and identifies potential issues before they become problems.
Junior Digital Store Manager in London employer: Fable England
Join a dynamic and creative team as a Junior Digital Store Manager, where your contributions will directly impact our e-commerce success. We pride ourselves on fostering a collaborative work culture that encourages professional growth and innovation, offering you the chance to develop your skills in a design-led environment. With a focus on visual storytelling and a commitment to excellence, this role provides unique opportunities for career advancement within a thriving brand.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Digital Store Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your previous work in digital store management. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Be ready to discuss how your experience aligns with their needs, especially in managing e-commerce operations and enhancing customer experiences.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Junior Digital Store Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your e-commerce operations experience and any hands-on work with Shopify or third-party marketplaces. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about e-commerce and how your background makes you a great fit for the Junior Digital Store Manager role. Be sure to mention any relevant projects or achievements that showcase your skills.
Show Off Your Attention to Detail:In this role, attention to detail is key. When submitting your application, double-check for any typos or formatting issues. A polished application shows us you care about quality and are ready to maintain our brand standards!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Fable England
✨Know Your E-commerce Basics
Before the interview, brush up on your e-commerce knowledge, especially around platforms like Shopify and third-party marketplaces. Be ready to discuss your experience with product onboarding and how you’ve managed listings in the past.
✨Showcase Your Attention to Detail
Since this role requires a keen eye for detail, prepare examples that highlight your organisational skills. Talk about times when you caught errors or improved processes, especially in managing product data or website content.
✨Demonstrate Stakeholder Coordination Skills
Think of specific instances where you successfully coordinated with different teams, like copywriters or photographers. Share how you ensured timely delivery of content and maintained communication across departments.
✨Express Your Passion for Digital Retail
Let your enthusiasm for e-commerce shine through! Discuss what excites you about digital retail and how you stay updated on industry trends. This will show that you’re not just looking for a job, but genuinely interested in growing within the field.
