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For Companies At a Glance
- Tasks: Support users globally with troubleshooting and maintenance of IT systems.
- Company: Join a growing tech company that values diversity and continuous learning.
- Benefits: Enjoy a salary up to £40k, 28 days holiday, and generous pension contributions.
- Why this job: Great opportunity to advance your IT career in a supportive environment.
- Qualifications: Experience in IT support, strong knowledge of Windows, and excellent communication skills required.
- Other info: Office-based role with a focus on collaboration and customer service.
The predicted salary is between 24000 - 40000 £ per year.
Are you a bright, ambitious IT Support Engineer with a good knowledge of Windows and great communication skills? You could be progressing your career as 1st / 2nd Line Support Engineer at a growing technology company.
As an IT Support Engineer you will support internal users across the globe, both in office and remotely. You will provide troubleshooting, problem resolution and proactive maintenance across a wide range of IT systems and infrastructure, including administration of Active Directory, EntraID, Microsoft 365; manage user account lifecycle, reset passwords, maintain mailboxes, groups and distribution lists.
Location: You will be based in the office five days a week.
About you:
- You have experience in a similar IT Support Engineer position.
- You have a strong knowledge of desktop operating systems - Windows and MacOS.
- You have experience of working on Active Directory, EntraID and M365.
- You are familiar with basic network protocols, security concepts and system administration.
- You have excellent communication, collaboration and customer service skills.
What’s in it for you:
- Salary to £40k.
- 28 days holiday (and ability to buy more).
- Generous pension contribution (up to 10%).
- Bonus.
- Life Assurance.
- Childcare vouchers.
- Discounts on electric vehicles.
Apply now to find out more about this IT Support Engineer opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We are an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
IT Support Engineer Windows employer: Fab Lab ABQ
Contact Detail:
Fab Lab ABQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer Windows
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Active Directory, EntraID, and Microsoft 365. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Brush up on your troubleshooting skills, especially related to Windows operating systems. Prepare to share examples of how you've resolved technical issues in the past, as this will showcase your problem-solving abilities to potential employers.
✨Tip Number 3
Since communication is key in IT support, practice explaining technical concepts in simple terms. This will help you convey your ideas clearly during interviews and show that you can effectively assist users who may not be tech-savvy.
✨Tip Number 4
Network with professionals in the IT support field, particularly those who work with Windows systems. Engaging with others in the industry can provide valuable insights and potentially lead to referrals for job openings, including the one at StudySmarter.
We think you need these skills to ace IT Support Engineer Windows
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows operating systems, Active Directory, EntraID, and Microsoft 365. Use specific examples to demonstrate your troubleshooting skills and customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to communicate effectively. Mention how your skills align with the job requirements and express your enthusiasm for working in a diverse workplace.
Highlight Relevant Skills: In your application, emphasise your knowledge of basic network protocols and security concepts. This will show that you have a well-rounded understanding of IT systems, which is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Fab Lab ABQ
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows operating systems, Active Directory, and Microsoft 365. Highlight specific examples of how you've used these technologies in previous roles to solve problems or improve processes.
✨Demonstrate Communication Skills
Since this role involves supporting users globally, it's crucial to exhibit strong communication skills. Practice explaining technical concepts in simple terms, as you may need to assist non-technical users during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to troubleshoot a common issue or manage user accounts. Think through your approach and be ready to articulate your thought process.
✨Research the Company Culture
Understanding the company's values and culture can help you tailor your responses. Familiarise yourself with their commitment to diversity and inclusion, and think about how your own values align with theirs.
