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For Companies At a Glance
- Tasks: Support global users with troubleshooting and maintenance of IT systems.
- Company: Join a growing tech company that values diversity and continuous learning.
- Benefits: Enjoy a salary up to £40k, 28 days holiday, and generous pension contributions.
- Why this job: Great opportunity for career progression in a supportive and collaborative environment.
- Qualifications: Experience in IT support, strong knowledge of Windows, MacOS, and Active Directory required.
- Other info: Office-based role with a focus on communication and customer service skills.
The predicted salary is between 24000 - 40000 £ per year.
Are you a bright, ambitious IT Support Engineer with a good knowledge of Windows and great communication skills? You could be progressing your career as 1st / 2nd Line Support Engineer at a growing technology company.
As an IT Support Engineer you will support internal users across the globe, both in office and remotely. You'll provide troubleshooting, problem resolution and proactive maintenance across a wide range of IT systems and infrastructure, including administration of Active Directory, EntraID, Microsoft 365; manage user account lifecycle, reset passwords, maintain mailboxes, groups and distribution lists.
Location: You'll be based in the office five days a week.
About you:
- You have experience in a similar IT Support Engineer position
- You have a strong knowledge of desktop operating systems - Windows and MacOS
- You have experience of working on Active Directory, EntraID and M365
- You're familiar with basic network protocols, security concepts and system administration
- You have excellent communication, collaboration and customer service skills
What's in it for you:
- Salary to £40k
- 28 days holiday (and ability to buy more)
- Generous pension contribution (up to 10%)
- Bonus
- Life Assurance
- Childcare vouchers
- Discounts on electric vehicles
Apply now to find out more about this IT Support Engineer opportunity.
At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
IT Support Engineer Windows employer: Fab Lab ABQ
Contact Detail:
Fab Lab ABQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer Windows
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Active Directory, EntraID, and Microsoft 365. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Brush up on your troubleshooting skills, especially related to Windows operating systems. Prepare to share examples of how you've resolved technical issues in the past, as this will showcase your problem-solving abilities to potential employers.
✨Tip Number 3
Practice your communication skills, as excellent customer service is a key requirement for this role. Consider role-playing common IT support scenarios with a friend to enhance your ability to explain technical concepts clearly and effectively.
✨Tip Number 4
Network with current or former employees of the company or similar organisations. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your interview.
We think you need these skills to ace IT Support Engineer Windows
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows operating systems, Active Directory, EntraID, and Microsoft 365. Use specific examples to demonstrate your troubleshooting skills and customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to communicate effectively. Mention how your skills align with the job requirements and express your enthusiasm for working in a diverse workplace.
Highlight Relevant Skills: In your application, emphasise your knowledge of desktop operating systems, basic network protocols, and system administration. Be sure to mention any certifications or training that are relevant to the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Fab Lab ABQ
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows operating systems, Active Directory, and Microsoft 365. You might be asked to solve a technical problem on the spot, so brush up on your troubleshooting skills and be ready to demonstrate your knowledge.
✨Emphasise Communication Skills
As an IT Support Engineer, you'll need to communicate effectively with users who may not be tech-savvy. Practice explaining complex concepts in simple terms and highlight any previous experiences where you've successfully assisted users.
✨Understand the Company Culture
Research the company’s values and culture before the interview. Since they emphasise diversity and continuous learning, think of examples from your past that align with these values and be ready to share them.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you determine if the company is the right fit for you. Consider asking about team dynamics or opportunities for professional development.
