At a Glance
- Tasks: Maintain and repair automatic door systems while providing top-notch customer support.
- Company: FAAC Entrance Solutions, a leader in automatic door systems with a commitment to quality.
- Benefits: Competitive salary, flexible working hours, and remote work opportunities.
- Other info: Remote role for London-based candidates with excellent career growth potential.
- Why this job: Join a growing team and make a real difference in access solutions.
- Qualifications: Experience with automatic doors and a full driving licence required.
The predicted salary is between 36000 - 60000 £ per year.
FAAC Entrance Solutions is a provider of automatic door systems, committed to delivering high-quality service and innovative solutions for a wide range of clients across commercial, industrial, and public sectors. As we continue to grow, we are looking for a number of dedicated and skilled Service Engineers to join our remote team.
As a Service Engineer, you will play a crucial role in maintaining, repairing, and optimising our clients' automatic door systems. You will be the go-to expert for technical issues, providing both remote and on-site support when required. Although this role is remote, you'll need to be London-based to attend site visits and collaborate with other team members effectively.
Key Responsibilities
- Completion of PPM, reactive & modernization / upgrade calls.
- To provide customer & colleague technical support & product modernization recommendations.
- Completing door safety checks & investigating door incidents & customer complaints.
- To provide on site customer support to EQS customers.
- To adhere to company processes & procedures & highlight improvement opportunities.
- Delivering customer service & maintaining QHSE compliance at all times.
- Management & maintenance of your Tablet / paperwork, stock, vehicle, uniform & PPE.
- To comply with all customer specific on site arrival / pre-work / working / departure processes & procedures.
- To complete mandatory box tests after all calls.
- OOH rota duty.
What We're Looking For
- To be a Team Player.
- To offer a flexible approach to working hours.
Education / Qualifications Required
- BS7036 / EN16005
Experience Required
- Previous knowledge and experience of working on automatic doors is highly desirable.
Skills / Languages Required
- English & other qualifications – Full current driving licence.
Other Requirements
- CSCS Card.
Service Engineer employer: FAAC Technologies
As a Service Sales Business Development Manager at FAAC Entrance Solutions, you will thrive in a dynamic work culture that prioritises employee growth and development. With a focus on innovation and customer satisfaction, we offer competitive benefits and opportunities for professional advancement, all while working in a supportive environment that values teamwork and collaboration. Join us in a role that not only challenges you but also rewards your contributions to our success in the automatic door industry.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Service Engineer role you’re after at FAAC Technologies.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at FAAC Technologies a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at FAAC Technologies.
✨Apply Through Company Websites
When you spot a role like Service Engineer at FAAC Technologies, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Service Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at FAAC Technologies a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to FAAC Technologies specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at FAAC Technologies
✨Brush Up on Core Engineering Principles
Before heading into the interview with FAAC Technologies, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like FAAC Technologies want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
