At a Glance
- Tasks: Maintain and repair automatic door systems while providing top-notch customer support.
- Company: FAAC Entrance Solutions, a leader in automatic door systems with a commitment to quality.
- Benefits: Competitive salary, flexible working hours, and remote work opportunities.
- Other info: Remote role for London-based candidates with excellent career growth potential.
- Why this job: Join a growing team and make a real difference in access solutions.
- Qualifications: Experience with automatic doors and a full driving licence required.
The predicted salary is between 36000 - 60000 £ per year.
FAAC Entrance Solutions is a provider of automatic door systems, committed to delivering high-quality service and innovative solutions for a wide range of clients across commercial, industrial, and public sectors. As we continue to grow, we are looking for a number of dedicated and skilled Service Engineers to join our remote team.
As a Service Engineer, you will play a crucial role in maintaining, repairing, and optimising our clients' automatic door systems. You will be the go-to expert for technical issues, providing both remote and on-site support when required. Although this role is remote, you'll need to be London-based to attend site visits and collaborate with other team members effectively.
Key Responsibilities- Completion of PPM, reactive & modernization / upgrade calls.
- To provide customer & colleague technical support & product modernization recommendations.
- Completing door safety checks & investigating door incidents & customer complaints.
- To provide on site customer support to EQS customers.
- To adhere to company processes & procedures & highlight improvement opportunities.
- Delivering customer service & maintaining QHSE compliance at all times.
- Management & maintenance of your Tablet / paperwork, stock, vehicle, uniform & PPE.
- To comply with all customer specific on site arrival / pre-work / working / departure processes & procedures.
- To complete mandatory box tests after all calls.
- OOH rota duty.
- To be a Team Player.
- To offer a flexible approach to working hours.
- BS7036 / EN16005
- Previous knowledge and experience of working on automatic doors is highly desirable.
- English & other qualifications – Full current driving licence.
- CSCS Card.
Service Engineer employer: FAAC Technologies
As a Service Sales Business Development Manager at FAAC Entrance Solutions, you will thrive in a dynamic work culture that prioritises employee growth and development. With a focus on innovation and customer satisfaction, we offer competitive benefits and opportunities for professional advancement, all while working in a supportive environment that values teamwork and collaboration. Join us in a role that not only challenges you but also rewards your contributions to our success in the automatic door industry.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the automatic doors industry or related fields. Attend local meetups or online webinars to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous work with automatic doors or similar systems. This can be a great conversation starter during interviews and helps us see your hands-on experience.
✨Tip Number 3
Prepare for the technical questions! Brush up on your knowledge of BS7036 / EN16005 standards and be ready to discuss how you've tackled challenges in past roles. We love seeing candidates who are confident in their expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at FAAC Entrance Solutions. Don’t miss out!
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with automatic doors and any relevant qualifications. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Engineer role. Share specific examples of your past work and how it relates to the responsibilities listed in the job description.
Show Off Your Team Spirit:We’re all about teamwork here at StudySmarter, so make sure to mention any experiences where you’ve collaborated effectively with others. Highlighting your ability to work well in a team will definitely catch our eye!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at FAAC Technologies
✨Know Your Stuff
Make sure you brush up on your knowledge of automatic doors and access solutions. Familiarise yourself with the key responsibilities listed in the job description, like PPM and safety checks. Being able to discuss specific technical issues or past experiences will show that you're the right fit for the role.
✨Show Off Your Problem-Solving Skills
As a Service Engineer, you'll need to tackle various technical challenges. Prepare examples of how you've resolved issues in the past, especially in a customer service context. This will demonstrate your ability to think on your feet and provide effective solutions.
✨Be a Team Player
Since this role involves collaboration with other team members, be ready to discuss how you work within a team. Share experiences where you've contributed to group success or supported colleagues, highlighting your flexible approach to working hours and teamwork.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or specific projects. This shows your genuine interest in the role and helps you determine if it's the right fit for you too!
