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- Tasks: Maintain and repair automatic door systems while providing top-notch customer support.
- Company: Join FAAC Entrance Solutions, a leader in automatic door systems.
- Benefits: Competitive salary, flexible working hours, and remote work opportunities.
- Why this job: Be the expert in a growing industry and make a difference for clients.
- Qualifications: Experience with automatic doors and a full driving licence required.
- Other info: Remote role for Scotland-based candidates with great team collaboration.
The predicted salary is between 36000 - 60000 £ per year.
FAAC Entrance Solutions is a provider of automatic door systems, committed to delivering high-quality service and innovative solutions for a wide range of clients across commercial, industrial, and public sectors. As we continue to grow, we are looking for a dedicated and skilled Service Engineer to join our remote team.
As a Service Engineer, you will play a crucial role in maintaining, repairing, and optimising our clients' automatic door systems. You will be the go-to expert for technical issues, providing both remote and on-site support when required. Although this role is remote, you'll need to be Scotland-based to attend site visits and collaborate with other team members effectively.
Key Responsibilities:- Completion of PPM, reactive & modernization/upgrade calls.
- To provide customer & colleague technical support & product modernization recommendations.
- Completing door safety checks & investigating door incidents & customer complaints.
- To provide on site customer support to EQS customers.
- To adhere to company processes & procedures & highlight improvement opportunities.
- Delivering customer service & maintaining QHSE compliance at all times.
- Management & maintenance of your Tablet/paperwork, stock, vehicle, uniform & PPE.
- To comply with all customer specific on site arrival/pre-work/working/departure processes & procedures.
- To complete mandatory box tests after all calls.
- OOH rota duty.
- To be a Team Player.
- To offer a flexible approach to working hours.
- BS7036/EN16005
- Previous knowledge and experience of working on automatic doors is highly desirable.
- English & other qualifications – Full current driving licence.
- CSCS Card.
Service Engineer in Scotland employer: FAAC Technologies
Contact Detail:
FAAC Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the automatic doors industry or related fields. Attend local meetups or online webinars to get your name out there and show off your expertise.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Engineer roles and practice your answers. Don’t forget to highlight your experience with automatic doors and how you can bring value to the team.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your previous work with automatic doors. This will give potential employers a clear picture of what you can do and set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at FAAC Entrance Solutions.
We think you need these skills to ace Service Engineer in Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience with automatic doors and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Technical Skills: Since this role involves technical support, don’t forget to mention your hands-on experience with automatic doors. We’re keen to know how you've tackled challenges in the past and what solutions you’ve implemented.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at FAAC Technologies
✨Know Your Stuff
Make sure you brush up on your knowledge of automatic doors and access solutions. Familiarise yourself with the key responsibilities listed in the job description, like PPM and safety checks. Being able to discuss specific technical issues or past experiences will show that you're the right fit for the role.
✨Show Off Your Problem-Solving Skills
As a Service Engineer, you'll need to tackle various technical challenges. Prepare examples of how you've successfully resolved issues in the past, especially in a customer service context. This will demonstrate your ability to think on your feet and provide effective solutions.
✨Be a Team Player
Since this role involves collaboration, be ready to discuss how you work within a team. Share experiences where you've supported colleagues or contributed to group projects. Highlighting your flexibility and willingness to adapt will resonate well with the interviewers.
✨Prepare Questions
Interviews are a two-way street, so come armed with questions about the company culture, team dynamics, and any specific projects you might be involved in. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
